Academic Affairs Office Assistant 26/27

THIS IS A FULL ACADEMIC YEAR POSITION OPEN ONLY TO ENROLLED UPPERCLASSMEN. FRESHMEN ARE NOT ELIGIBLE TO APPLY FOR DEPARTMENT POSITIONS.

Expected hours of work per week: 10-15

Work LocationHours: On-Campus, Brock Hall 331/8:30a - 4:00p M-F

SUMMARY

The Academic AffairsInstitutional Research and Effectiveness Office Assistant is responsible for performing a range of clerical, administrative, and analytical tasks to support daily operations in both offices. The Academic Affairs Office is responsible for curriculum initiatives, faculty hiring and promotion, faculty research and teaching, and all academic programs at Covenant. The Institutional Research and Effectiveness Office is the primary source of accurate and reliable data, analysis, and research to facilitate decision-making and institutional improvement.

ESSENTIAL FUNCTIONS

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  Provide general office skills; collect and mail correspondence, compose and distribute email announcements to target audiences, compile and distribute materials and reports, respond to inquiries as needed
• Serve as host to visitors entering the Academic Affairs and Institutional Research and Effectiveness offices; assist in maintaining the professional and tidy appearance of the offices
• Assist Academic Affairs with public ceremonies and both offices with internal events
• Assist with data entry tasks and assessment
• Provide research and compile data from a variety of sources
• Prepare a variety of reports and written materials
• Disseminate information in compliance with accreditation, state, and federal requirements
• Research a variety of topics for the purpose of providing information for various stakeholders

COMPETENCIES

• 
  Integrity and Discretion: The information the work-study will be viewing is highly sensitive in nature. Discretion and confidentiality are expected qualities for this position
• The work-study will have the ability to use email effectively and prove competencies with Microsoft Office Suite, Adobe Acrobat, Google Apps, Canvas

• Analytical and math skills are required with work in the Institutional Research and Effectiveness Office

• 
  Advanced verbal and written communication skills, accurate documentation, attention to detail, and dependability are imperative

BEHAVIORAL

• The work-study will interact with a variety of visitors on campus. Daily attire should be office-appropriate or business-casual
• Guests (faculty, students, the public) to the offices should be greeted in a warm and welcoming manner as the work-study will often be the face of Covenant to those entering the administrative offices
• Strong personal oral and written communication skills
• Able to work as a member of a team with ownership of office and institution-wide goals
• Ability to relate and work with students from diverse ethnic and cultural backgrounds

REQUIRED EDUCATION/EXPERIENCE

• Progress towards a Bachelor's Degree.
• Working knowledge of Covenant College's philosophy of education.
• Working knowledge of Google applications and MS Office programs (word, excel, etc.), word processing and computer aptitude.

EXPECTED SKILLS GAINED:

• Improved communication skills through writing and face-to face conversations
• Improved problem-solving skills through participation in resolving common complaints or trouble shooting data retrieval

• Developing initiative while seeing projects through from beginning to end with minimal supervision
• Improved planning and organization skills through managing many aspects of office records
• Learning new technology including building a course in Canvas and creating formulas and pivot tables in Google Sheets or Excel

Resume skills development (NACE Competencies required by employers) to be developed

• CareerSelf-Development including developing initiative while seeing projects through from beginning to end with minimal supervision
• Communication in the form of writing business emails, preparing presentations, and face-to face conversations
• Critical Thinking in the form of participation in resolving common complaints, troubleshooting data retrieval, or
• Leadership through steady, reliable, and accurate accomplishment of work duties
• Professionalism gained through improved planning and organization skills through managing many aspects of office record
• Teamwork including learning to work with two different offices and many employees of the college while taking ownership of office and institution-wide goals
• Technology skills development including building a course in Canvas, creating formulas and pivot tables in Google Sheets or Excel, and developing competencies in Adobe Acrobat

PHYSICAL WORK ENVIRONMENT

• Remain in a stationary position at least 50% of the work day.
• Frequently moves items weighing no more than 10 pounds.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a temporary, part-time position. Days and hours of work completed within Monday through Friday, between 8:30 a.m. and 4 p.m. Desire to represent Covenant positively to a variety of constituencies in a number of diverse settings.