Houseperson - Hotel Marriott Westlake

Why Work at Marriott Westlake?

At MarriottDallas/Fort WorthWestlake, we bring modern luxury and warm hospitality to Dallas’ Westlake community. Featuring sophisticated accommodations, elevated dining, and world-class amenities, our hotel is designed for seamless business and leisure experiences. Curatorsat Marriott Westlake thrive in an upscale, guest-centered culture, delivering exceptional service with a passion for hospitality.

Why Work at Marriott Westlake?

At MarriottDallas/Fort WorthWestlake, we bring modern luxury and warm hospitality to Dallas’ Westlake community. Featuring sophisticated accommodations, elevated dining, and world-class amenities, our hotel is designed for seamless business and leisure experiences. Curatorsat Marriott Westlake thrive in an upscale, guest-centered culture, delivering exceptional service with a passion for hospitality.

Job may involve working:

• Under variable temperature conditions (or extreme heat or cold).
• Under variable noise levels.
• Around fumes and/or odor hazards.
• Around dust and/or mite hazards.
• Around chemicals.
• Around biohazards.

RESPONSIBILITIES:

• Coordinates cleaning schedule according to Housekeeping, Event Space and Restaurant Operations.
• Dusts both low and high areas. Wipes down or cleans various surfaces.
• Sweeps, mops, scrubs, strips, extracts, waxes, buff, vacuums, etc. all types of floors.
• Removes and properly disposes of discarded materials.
• Ensures that all lobbies, guest corridors, service areas, linen closets, restrooms and storage areas are always clean and tidy.
• Restocks all linen and storage closets on daily basis.
• Restocks all cleaning supplies daily.
• Restocks all supplies that are needed for guestrooms and housekeepers’ carts.
• Assists Housekeeping Room Attendants with heavy lifting and trash removal.
• Uses correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company
• safety/sanitation requirements.
• Operates commercial equipment, including but not limited to, carpet extractor, floor buffer, and wet/dry vacuums.
• Maintains complete knowledge of correct maintenance and use of equipment. Use equipment safely and only as intended.
• Responsible for turning in all lost and found articles to the Housekeeping Office to be logged.
• Set-up tables, chairs, podiums, staging, risers, dance floors, signs, decorative elements, and other banquets
• equipment for meetings, private dining and catering events in accordance with customer contract requirements as needed.
• Ability to read and follow Banquet Event Order instructions and diagrams.
• Properly clean and set meeting rooms and banquet functions per specifications BEO or as given by Banquet
• Management including vacuuming, cleaning walls and windows/mirrors.
• Transport and store all tables, chairs and other equipment needed for setting up and tearing down banquet functions.
• Performs basic repair and maintenance of facilities, guest rooms and public spaces.
• Ensures security of any assigned keys.
• Constant awareness of hazardous conditions or safety hazards (i.e. broken glass, frayed electrical cords, leaks,
• broken locks and suspicious people) and report to Director of Operations, Chief Engineer, Executive Housekeeper or another hotel manager.
• Reports accidents, injuries, and unsafe work conditions to supervisor.
• Understands the emergency procedures for the Housekeeping Department and the entire Hotel.
• Follows all of Company safety and sanitation policies.
• Provides guests with the utmost in service and courtesy. Completes guest requests in a timely and professional manner.
• Remains alert, courteous and helpful to guests and co-workers at all times.
• May be required to work evenings, weekends, and/or overtime.
• Additional tasks and responsibilities may be assigned at the discretion of the Chief Engineer, Executive Housekeeper,
• Banquet Manager. Furthermore, tasks and responsibilities may be added or

QUALIFICATIONS:

• Desirable: fluency in English. Ability to read room numbers, dates, interpret Banquet Event Orders and basic instructions.
• Ability to use a computer and portable electronic devices.
• Ability to handle multiple tasks and maintain a pleasant/friendly outgoing personality.
• Ability to effectively communicate with management and peers.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Displays commitment to the Company by demonstrating initiative toward assigned tasks and willingness to learn
• Must be available to work varied shifts, including weekends and holidays.
• Ability to follow instructions accurately and work with a minimum of supervision.
• Ability to maintain excellent attendance and punctuality.
• Ability to be well-groomed, clean and neat.
• Organizational skills.

PHYSICAL REQUIREMENTS:

• Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds.
• Ability to stand on feet or walk up to 8 hours.
• Requires manual dexterity to use and operate all necessary equipment. Use hands or fingers, handle, or feel; stoop, kneel, crouch, or crawl; reach with hands and arms. Reach at shoulder level and below waist frequently, above head occasionally.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
• Repetitive tasks.
• Fast-paced work environment.

REQUIRED PERSONAL PROTECTIVE EQUIPMENT:

• Closed toe, non-canvas and non-skid soled shoes.