Hotel Banquet Manager - Marriott DFW Westlake

Why Work at Marriott Westlake?

At MarriottDallas/Fort WorthWestlake, we bring modern luxury and warm hospitality to Dallas’ Westlake community. Featuring sophisticated accommodations, elevated dining, and world-class amenities, our hotel is designed for seamless business and leisure experiences. Curatorsat Marriott Westlake thrive in an upscale, guest-centered culture, delivering exceptional service with a passion for hospitality.

Job Posting: Banquets Manager
Join our team of Experience Curators!
Coury Hospitality has an amazing opportunity as Banquet Manager

About Marriott, Westlake
The perfect blend of modern style and convenience awaits you at Marriott Dallas Fort Worth Westlake. Located in Westlake, Texas our hotel places you near corporate offices, attractions, shopping and the Texas Motor Speedway, making us an ideal choice for every traveler. Our inviting hotel rooms offer thoughtful amenities including a mini-fridge and a plug-in panel for streaming media. Work out in our 24 hour gym or go for a swim. Savor Texas specialties at our restaurant, SGR Solana Great Room, or pick up a Starbucks coffee on your way out to explore Southlake. If a meeting or social event brings you to our hotel, our elegant indoor and outdoor venues, custom catering and superb service will make your gathering successful. No matter your reason for joining us, you will discover all you need for a remarkable stay at our hotel in Westlake.
About Our Company
We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed.
Join our team of innovators!

About The Role
The Banquet Manager plays a key leadership role in ensuring the successful execution of events at Marriott DFW Westlake. This position oversees all banquet operations, including service delivery, staffing, event execution, and guest experience. The Banquet Manager works closely with the culinary, sales, and event planning teams to deliver seamless and memorable events ranging from corporate meetings to social celebrations and large-scale banquets.
This role ensures operational excellence, maintains service standards, and leads banquet teams to deliver exceptional hospitality while supporting the hotel’s food and beverage goals.

You should join our team if you believe...

• People come first and our curators are the driving force behind our success.
• Exceptional service and attention to detail create unforgettable events and experiences.
• Leadership means inspiring, coaching, and empowering teams to perform at their best.
• Collaboration between service, culinary, and event teams is essential for flawless event execution.
• Hospitality is about creating memorable moments for every guest.

You're a great fit for this role if you...

• Are an organized and service-driven hospitality professional with banquet leadership experience.
• Thrive in a fast-paced environment managing multiple events and service teams.
• Possess strong operational knowledge of banquet service standards and event execution.
• Demonstrate excellent communication and leadership skills when managing teams and guest expectations.
• Are passionate about delivering exceptional guest experiences and memorable events.
• Have strong attention to detail and the ability to anticipate operational needs.

Essential Responsibilities
Banquet Operations

• Forecast and manage departmental supply needs including china, glassware, silverware, buffet displays, and event equipment.
• Ensure compliance with all applicable laws and regulations related to banquet and event operations.
• Oversee banquet service to ensure successful event execution and maximum guest satisfaction.
• Maintain established sanitation and safety standards across all banquet operations.
• Manage banquet inventories and ensure proper maintenance of equipment and service items.
• Utilize banquet beverage records to control liquor costs and maintain accurate beverage inventory.
• Schedule banquet service staff according to event forecasts and service standards while maximizing labor efficiency.
• Support the development of strong relationships with event clients and planners to encourage repeat business.

Leadership & Team Management

• Lead banquet service teams and actively participate in event execution when needed.
• Set departmental goals and delegate responsibilities to support operational success.
• Conduct regular banquet team meetings to communicate expectations and reinforce service standards.
• Act as a liaison between banquet service teams and the culinary department to ensure seamless event coordination.
• Continue developing knowledge of food, beverage pairings, and current event trends.

Guest Experience

• Set a positive example for guest relations and service excellence.
• Interact with guests and event planners to gather feedback on product quality and service levels.
• Respond promptly and professionally to guest concerns or complaints.
• Empower team members to deliver exceptional customer service during events.
• Reinforce service standards and expectations to ensure consistent guest satisfaction.
• Review guest feedback and event satisfaction results with the team to drive continuous improvement.

People & Culture

• Communicate and implement departmental and property emergency and safety procedures.
• Observe employee service behaviors and provide coaching and feedback.
• Monitor team performance and lead regular discussions to improve service delivery.
• Participate in the development and implementation of corrective action plans when necessary.
• Review Meeting Planner Survey results and implement strategies to improve service performance and guest satisfaction.
• Attend and participate in all relevant departmental and property meetings.

Education and Experience

• Minimum 3–5 years of banquet or food & beverage leadership experience in a hotel or hospitality environment.
• Experience managing banquet operations, events, and service teams preferred.
• Strong leadership, organizational, and communication skills.
• Knowledge of food and beverage service standards, event planning, and banquet operations.
• Prior experience in a hotel or luxury hospitality environment preferred.

Here's the Core of Our Culture
We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
We are an equal opportunity employer.