What are the responsibilities and job description for the Front Desk Clerk and Night Auditor position at Courtyard Titusville Kennedy Space Center?
Compensation: $16.00 per hour
The opportunity
Delaware North Parks and Resorts is searching for a customer-service-focused part-time Front Desk Clerk and Night Auditor to join our team at the Courtyard at Kennedy in Titusville, Florida. Working in an exciting, fast-paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.
Pay
$16.00 – $16.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
Our location on the Intracoastal Waterway, directly across from Kennedy Space Center’s launch pads, makes for an exciting work environment. Our resort hotel, with a rooftop bar and restaurant and an expansive pool area, attracts guests from around the globe. Join our team, and you can watch rocket launches and meet astronauts while getting paid!
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Employee discounts on food at on-site restaurants
- Generous Marriott discounts
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
What will you do?
- Run night audit function, reconcile credit card payments, input sales from other systems and manual sales sheets.
- Front desk responsibilities, must be able to resolve guest complaints independently, check-in and check guests out, and post charges for in-house accounts.
- Understand guest folio, explanation of billing, and how to make any needed corrections.
- Review pending advance deposits and charges.
- Quote room rates and room package information.
- Read group resumes and know the daily activities of the group.
- Complete shift closing, drop cash and check payments.
- Secure bank at all times and follow proper cash handling policies.
- Answer and direct incoming calls.
- Cash handling and accountability; maintain accurate paperwork related to front office operations.
- Check and balance the daily figures, post room, and tax charges on guest accounts.
- Perform other duties as assigned.
More about you
- You must be at least 18 years old to apply.
- Previous experience in cash handling.
- Previous experience in a customer service environment is beneficial.
- Good communication skills; ability to communicate with guests and team members.
- Basic math skills; ability to accurately handle money and count change.
- Experience using Microsoft Excel.
- Must be able and willing to cross-train in night audits.
Physical requirements
- Stand and walk for extended periods of time.
- Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.
Shift details
On call
Overnight
Holidays
Weekends
Evenings
Days
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Salary : $16