What are the responsibilities and job description for the Night Auditor position at Courtyard by Marriott?
Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team at a premier hotel. The Night Auditor plays a crucial role in ensuring the smooth operation of our front desk during the night shift, providing exceptional guest services while performing essential accounting and administrative tasks. This position is ideal for individuals with a background in hospitality management who thrive in a fast-paced environment and possess strong customer service skills.
Responsibilities
- Conduct nightly audits of financial transactions and ensure accuracy in reporting.
- Manage front desk operations, including check-ins and check-outs, while providing excellent guest services.
- Address guest inquiries and resolve issues promptly to ensure guest satisfaction.
- Maintain accurate records of room availability and reservations.
- Process payments and handle cash transactions with precision.
- Communicate effectively with other departments to coordinate guest services and special requests.
- Ensure the security of the hotel by monitoring access to the premises during night hours.
- Prepare daily reports for management review, summarizing occupancy rates, revenue, and other key metrics.
Experience
- Previous experience in hotel management or hospitality is preferred.
- Strong background in customer service with excellent phone etiquette.
- Familiarity with front desk operations and phone systems is highly desirable.
- Ability to work independently during night shifts while maintaining attention to detail.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- A proactive approach to problem-solving and the ability to handle challenging situations gracefully.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence at our hotel.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
Ability to Commute:
- Grove City, OH 43123 (Required)
Ability to Relocate:
- Grove City, OH 43123: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
