What are the responsibilities and job description for the Shuttle Driver position at Courtyard by Marriott Peoria Downtown?
Job Summary:
The Shuttle Driver is responsible for providing safe, courteous, and timely transportation for hotel guests to and from designated locations. This role plays a key part in delivering exceptional guest service and creating a welcoming first impression. In addition to driving responsibilities, the Shuttle Driver will also assist with bellman duties, including luggage handling and guest support, as needed.
Key Responsibilities:
Shuttle Transportation:
- Safely operate the hotel shuttle to transport guests to and from locations such as airports, conference centers, restaurants, and other nearby destinations.
- Conduct daily vehicle inspections and ensure cleanliness, fuel levels, and overall readiness of the shuttle.
- Maintain a valid driver’s license and a clean driving record at all times. Provide helpful local information and respond to guest inquiries in a friendly and professional manner.
- Adhere to all traffic and hotel safety regulations while driving.
Guest Service & Bellman Support:
- Assist guests with luggage during pick-up and drop-off, both at the hotel and shuttle destinations.
- Welcome guests upon arrival and offer assistance with loading/unloading baggage.
- Support front desk and bell staff during busy periods by helping with luggage deliveries, storing guest belongings, and responding to guest requests.
- Maintain the cleanliness and organization of the bell stand, storage areas, and lobby entrances.
- Deliver amenities or messages to guest rooms when required.
Qualifications:
- High school diploma or equivalent.
- Valid state driver’s license with a clean driving record; CDL may be required based on vehicle type and location.
- Previous hotel, hospitality, or customer service experience preferred.
- Excellent interpersonal and communication skills.
- Ability to lift, carry, and move luggage or packages up to 50 lbs.
- Flexible availability including weekends, evenings, and holidays.
Physical Requirements:
- Ability to stand, walk, and bend for extended periods.
- Comfortable driving in various weather and traffic conditions.
- Capable of lifting and maneuvering luggage frequently throughout the shift.
Courtyard by Marriott Peoria Downtown is an Equal Opportunity Employer.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
Work Location: In person
Salary : $15