What are the responsibilities and job description for the Hotel Front Desk Agent position at Courtyard by Marriott Boston/Natick?
Looking for more than just a job? Join a team that values your personality, drive, and potential. At Courtyard by Marriott Boston/Natick, we are hiring a Front Desk Associate to be the welcoming face of our hotel and a key part of our guest experience.
Why You’ll Love It Here
- A Career Launchpad – We invest in you from day one. Learn, grow, and explore opportunities to move up!
- Full-Time Benefits: Medical, dental, and vision insurance, PTO, 401(k) with company match, Marriott travel discounts
- Positive, Team-Focused Culture – Supportive coworkers, approachable leadership, and a workplace that feels like a community.
What You’ll Do
- Greet every guest with warmth, professionalism, and genuine care
- Handle check-ins, check-outs, reservations, and billing with confidence
- Be a local expert—share dining tips, directions, and suggestions to enhance each stay
- Work closely with housekeeping and engineering to ensure seamless service
- Respond quickly to guest concerns with empathy and ownership
What We’re Looking For
- A people-first attitude and a desire to deliver excellent service
- Detail-oriented, organized, and dependable
- Eager to learn and grow in the hospitality industry
Location: Courtyard by Marriott Boston/Natick
Apply now to join a property where your potential is valued—and your hospitality career begins.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
Ability to Commute:
- Natick, MA 01760 (Required)
Ability to Relocate:
- Natick, MA 01760: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20