What are the responsibilities and job description for the Assitant Manager position at Courthouse Pizzeria?
Restaurant Assistant Manager supports the Operations Manager in overseeing daily operations, managing staff, ensuring high-quality customer service, and controlling costs. Key responsibilities include scheduling, training, inventory management, resolving customer issues, and enforcing safety/hygiene regulations, often acting as the manager on.
Key Responsibilities & Duties:
- Operational Leadership: Manage daily shifts, ensuring smooth front-of-house and back-of-house operations.
- Staff Management: Assist with hiring, training, mentoring, and scheduling employees to ensure adequate coverage.
- Customer Service: Address and resolve customer complaints, feedback, and special requests promptly.
- Inventory & Purchasing: Monitor stock levels, place orders for food/supplies, and maintain vendor relationships.
- Financial & Administrative: Assist in calculating payroll, analyzing daily sales, and maintaining inventory records.
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Compliance & Safety: Ensure compliance with health, safety, sanitation, and alcohol service regulations.
Required Skills & Qualifications:
- Experience: Proven experience in restaurant management or supervisory roles.
- Leadership: Strong communication, interpersonal, and motivational skills.
- Operations Knowledge: Understanding of POS systems, inventory management, and food safety standards.
- Flexibility: Availability to work flexible hours, including weekends, nights, and holidays.
About Courthouse Pizzeria:
Established in 2015, Courthouse Pizzeria is owned by Melissa and Jeffrey Miller, local Medina Ohio residents. We believe in family, team, and community. We take pride in developing a strong work ethic, a sense of urgency, and the importance of teamwork. We protect our team and ensure a drama-free work atmosphere. We have very low turnover. Those that thrive in drama and have a “that’s not my job” attitude don’t last long, as our positive culture and strong team will drive them out.