What are the responsibilities and job description for the Director of Data & Analytics position at Courser?
Brief Description
Who we are
COURSER is a partnership platform that helps IT Managed Services Providers (“MSPs”) identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experiences for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
Director of Data & Analytics
We are seeking a strategic leader to build and scale our Data & Analytics function. This role is ideal for a candidate who thrives on transforming raw data into actionable intelligence, driving governance standards, and enabling business decisions through advanced analytics. You will partner with cross-functional teams to define our data strategy and ensure robust, secure, and compliant practices.
Key Responsibilities
Who we are
COURSER is a partnership platform that helps IT Managed Services Providers (“MSPs”) identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experiences for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
Director of Data & Analytics
We are seeking a strategic leader to build and scale our Data & Analytics function. This role is ideal for a candidate who thrives on transforming raw data into actionable intelligence, driving governance standards, and enabling business decisions through advanced analytics. You will partner with cross-functional teams to define our data strategy and ensure robust, secure, and compliant practices.
Key Responsibilities
- Scaling Systems: Develop the infrastructure for a scalable data warehouse to serve as the foundation of all Courser’s data & analytics business solutions.
- Actional Business Intelligence: Lead development of BI platforms, dashboards, and reporting frameworks to support decision-making.
- Strategic Leadership: Define and execute the enterprise data strategy, including governance, architecture, and analytics roadmap.
- Quality Assurance: Establish data quality standards and compliance processes aligned with regulatory requirements.
- Team Collaboration: Partner with business units and leaders to identify analytics opportunities and deliver actionable insights.
- Timeline Management: Develop and manage project schedules, ensuring milestones are met and that projects are completed on time. Adjust timelines as needed to accommodate business needs and resource constraints
- Change Management: Drive adoption of data-driven culture through training and stakeholder engagement.
- Governance: Develop data integrity and oversight standards that ensure proper dissemination of data across the organization balances commercial access needs and privacy.
- Bachelor’s degree in Information Systems, Data Science, Computer Science, Statistics, or related field.
- 5 years of experience in data management, analytics, or BI leadership roles.
- Proven track record of implementing enterprise data governance and analytics programs.
- Strong understanding of data architecture, ETL processes, and cloud platforms.
- Excellent leadership and communication skills with experience influencing senior stakeholders.
- Ability to manage multiple projects simultaneously, balancing competing priorities and deadlines.
- Excellent communication and interpersonal skills, with the ability to collaborate with internal teams, vendors, and clients effectively.
- Strong problem-solving skills and the ability to mitigate risks and resolve project challenges.
- Master’s degree or MBA with a focus on analytics or technology.
- Advanced proficiency in PowerBI (or similar BI platforms).
- Advanced proficiency with Python and SQL.
- Familiarity with data privacy regulations (GDPR, CCPA) and security frameworks.
- Change management experience in large-scale transformation initiatives.
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Unlimited Approved PTO after one year (2 weeks your first year)
- 10 Holidays including your Birthday and a Floating Holiday!
- Gym reimbursement
- Membership reimbursement
- 40 Hours for Volunteer Time
- Paid Maternity and Paternity leave
- Paid certifications
- Learning and development programs