What are the responsibilities and job description for the Children Services Worker-Bilingual position at County of Tulare?
This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.
Current vacancy is with the Health & Human Services Agency located in Tulare. The anticipated life of the list is six months.
Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English.
- Explain program purpose, rules and regulations to applicants and recipient families.
- Interview applicants for CCS benefits to obtain personal, family, insurance and financial data required to determine residential and financial eligibility.
- Determine residential and financial eligibility for CCS benefits by applying program guidelines to information obtained.
- Determine appropriate Medi-Cal program based on the medical condition of patient.
- Ensure compliance with standards and regulations.
For a full list of duties for this position, please click here.
Education:
- Equivalent to completion of 30 units of college level study in the health sciences, social sciences, or closely related field.
Equivalency for Education:
- Direct and specific program experience may be substituted for the educational requirement on a ratio of one (1) year of direct/specific experience for one (1) year of college education.
Experience:
- One (1) year of public contact experience in interviewing clients or determining eligibility for services.
Knowledge of:
- Math sufficient to calculate financial eligibility.
- Interviewing techniques to obtain or exchange information.
- Correct use of punctuation and grammar in all forms of communications.
- Standard office practices, methods, equipment, and procedures.
Skill/Ability to:
- Work and communicate effectively with people of various educational and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers.
- Accurately collect, record and evaluate information necessary to establish eligibility.
- Explain, interpret, apply and follow program guidelines, rules and regulations.
- Understand the Medi-Cal programs available to patients based on specific medical conditions.
- Develop and maintain cooperative working relationships with patient families, health providers and other agencies.
- Consolidate the issue of communicating effectively.
- Be a patient and sympathetic listener.
- Organize work and maintain systematic, detailed, and accurate records.
- Retain and recall information.
- Understand and follow oral and written instructions.
- Maintain productivity with frequent interruptions.
- Use patience, tact, judgment and courtesy in dealing with people under various and difficult circumstances.
- Communicate clearly and effectively in all forms of communication by using correct grammar, punctuation and spelling.
- Communicate effectively by being clear and concise with patients and patient family members who are experiencing major life traumas.
- Understand and follow oral and written instructions.
- Effectively work independently and in a team oriented environment.
- Speak, read and write in Spanish, as well in addition to English.
License or Certificate:
- Possession of, or ability to obtain an appropriate, valid California driver's license.
DESIRABLE EMPLOYMENT STANDARDS
Knowledge of:
- California Children Services (CCS) program guidelines, rules and regulations.
- Basic medical terminology.
Skill/Ability to:
- Speak, read and write in a designated second language, as well as in addition to English.
Conditions of Employment
Candidates selected may be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.
College Cost Reduction Access Act
This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Salary : $45,272 - $55,175