What are the responsibilities and job description for the Child Support Specialist IV position at County of Tehama?
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About the Department:
Tehama County Department of Child Support Services is one of 47 local child support agencies in California. The department manages approximately 2,700 child support cases. Providing customers excellent service is a top priority. Staff are trained professionals ready to assist customers in opening a case, establishing a child support order, determining paternity, modifying their order, and enforcing their order. Department Core Values: professionalism, teamwork, communication, accountability, flexibility and positive attitude.
Ideal Candidate:
Tehama Department of Child Support Services is looking for a positive, professional team member with exceptional attendance, communication skills and eagerness to step into the role of a leader. Candidates should be a subject matter expert in case management with a record of excellent performance, conduct and professionalism.
About the Position:
Under limited supervision, the Child Support Specialist IV performs a wide variety of child support duties involving the most difficult and sensitive cases; acts in a lead capacity by training, reviewing, assigning, and directing the work of subordinate staff; acts in the supervisor’s absence, assists with low-level administrative functions, and performs related work as required.
- Analyzes and evaluates the more complex and sensitive Child Support cases.
- Coordinates and conducts interviews with multiple parties (e.g., custodial parent, non-custodial parent, witnesses, employers, attorneys) to obtain and/or verify child support case information.
- Develops and analyzes information for the establishment of paternity (e.g., genetic tests).
- Locates absent parents using a variety of methods and tools (e.g., contacting other agencies, databases, web searches).
- Reviews parental financial income and expense data (e.g., child support payments, expenses, income, ability to pay) to determine support requirements; explains the process by which support is determined to custodial and non-custodial parents.
Click here to view the complete job description.
Minimum Qualifications:
- Equivalent to completion of the twelfth (12th) grade
- One (1) year of full-time experience performing duties comparable to a Child Support Specialist III or Child Support Specialist IV in a state or local government agency
OR
- Three (3) years of full-time experience performing duties comparable to a Child Support Specialist II in a state or local government agency
License and Special Requirements:
- Possession of, or ability to obtain and maintain, a valid California Class C driver’s license and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
- Due to IRS Publication 1075 Guidelines as established by the Federal Government and required by California Department of Child Support Services, all employees will be subject to a background check at the time of hiring and at least every 5 years.
The department is recruiting to fill one (1) vacancy.
Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Specialist IV, as well as subsequent vacancies which occur during the life of the eligibility list.
Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Specialist IV, as well as subsequent vacancies which occur during the life of the eligibility list.
Examination Information:
Training & Experience (T&E) Examination - Weighted 100%
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate's knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on the pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.
Tentative T&E Examination Dates:
Exams will be emailed to candidates meeting minimum qualifications the week of September 22, 2025.
*Candidates will have three (3) days to return a completed examination.
*Candidates will have three (3) days to return a completed examination.
Interviews are tentatively scheduled for the week of September 29, 2025.
*Only the most qualified candidates will be invited to interview.
New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step.
Please upload ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered.
To learn more about Tehama County's Recruitment & Selection process, please click here.
For questions about this recruitment please contact:
Beatrice Bradley
530-528-4566 | Bradley.Beatrice@tehama.cse.ca.gov
All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACE
Salary : $27 - $33
