What are the responsibilities and job description for the Information Technology Supervisor - Health Agency position at County of San Luis Obispo?
About The Position
The County of San Luis Obispo Health Agency is seeking an experienced, enthusiastic professional to lead the Systems Administration and Service Desk teams within the organization’s Information Technology division. This critical position will have the classification of Information Technology Supervisor and will report to the Information Technology Manager. Candidates should possess deep knowledge related to the implementation, operations, maintenance, and support of enterprise IT systems, ensuring low friction user interactions, and efficient service desk operations. This position is responsible for supervising a team of systems administrators and service desk staff, managing projects, providing guidance and support, and fostering a collaborative work environment. The Health Agency is a dynamic organization, which requires that professionals within the IT division effectively balance and prioritize their workload while working with many different stakeholder groups.
Some Responsibilities Include
Join our team at the County of San Luis Obispo Health Agency IT division and contribute to the well-being of our community by leveraging your technical expertise and leadership skills. Apply today and help shape the future of healthcare IT!
Click Here For a Complete Job Description.
This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.
The Ideal Candidate
The ideal candidate has extensive leadership skills as well as a robust and holistic understanding of applied enterprise technology solutions, including systems administration, service desk operations, process improvement, and systems integration. Extensive experience with managing technology projects for large organizations and formal project management skills are also strongly desired. The ideal candidate must have a proven track record of leading and motivating a team, have strong interpersonal skills, and excel at ensuring that stakeholders stay focused and outcome oriented.
Among others, the ideal candidate will possess extensive knowledge of the following: systems administration and service desk operations best practices; information technology service management (ITSM) concepts; enterprise technologies; project management; and organizational change management methodologies.
Minimum Qualifications
A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:
Either A: Graduation from an accredited four-year college or university with a bachelor's degree in computer science or a closely related field. In addition, four years of experience in an information technology environment in any of the following fields: systems administration, systems engineering, software engineering, database administration, operating systems, network administration, radio communications, project management or a similar field in a multi-platform environment.
OR B: An associates degree or 60 semester units or 90 quarter units from an accredited college or university or completion from a job-related, accredited vocational institution. In addition, six years of experience in an information technology environment in any of the following fields: systems administration, systems engineering, software engineering, database administration, operating systems, network administration, radio communications, project management or a similar field in a multi-platform environment.
Other Conditions Of Employment
Employees must be willing and able to respond to after-normal workday or irregular and on-call emergency requests on nights, weekends and holidays.
How To Apply
Applications, including answers to supplemental questions, must be submitted online by the final filing date. Apply for this position at governmentjobs.com/careers/slocountyca. Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.
An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.
Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.
If you have questions or would like to discuss the opportunity further, please contact Human Resources at hr@co.slo.ca.us . Confidential inquiries are welcomed.
For further information regarding the County of San Luis Obispo, visit our website at www.slocounty.ca.gov
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Please call 805-781-5959 for assistance or e-mail hr@co.slo.ca.us for more information.
Veteran's Preference Points
If you are applying for employment with the County of San Luis Obispo and you served in the United States Armed Forces, you may be eligible for veteran's preference points as part of the recruitment process. Some dependents and survivors of eligible veterans may also be eligible for preference points. Click here for more information and to learn how to apply for this benefit. Please note that Veteran’s credits must be on file with the County of San Luis Obispo Veterans Services Office prior to the recruitment closing date indicated on the job announcement .
Equal Employment Opportunity
The County is an equal opportunity employer. Objectives are directed toward assuring equal opportunity in selection / promotion, pay, and job assignments. Recruitment and selection procedures have been established to ensure non-discrimination on the basis of political or religious opinions or affiliations, age, sex, race, color, national origin, marital status, disability, sexual orientation or other non-merit factors. In addition, the County complies with the provisions of the Americans with Disabilities Act in hiring and retaining employees. For more information contact the Human Resources Department at (805)781-5959.
The County of San Luis Obispo Health Agency is seeking an experienced, enthusiastic professional to lead the Systems Administration and Service Desk teams within the organization’s Information Technology division. This critical position will have the classification of Information Technology Supervisor and will report to the Information Technology Manager. Candidates should possess deep knowledge related to the implementation, operations, maintenance, and support of enterprise IT systems, ensuring low friction user interactions, and efficient service desk operations. This position is responsible for supervising a team of systems administrators and service desk staff, managing projects, providing guidance and support, and fostering a collaborative work environment. The Health Agency is a dynamic organization, which requires that professionals within the IT division effectively balance and prioritize their workload while working with many different stakeholder groups.
Some Responsibilities Include
- Supervise and mentor systems administration and service desk teams
- Oversee systems administration and service desk operations
- Manage technology projects
- Continuously improve technology support processes
- Maintain security of technology systems
Join our team at the County of San Luis Obispo Health Agency IT division and contribute to the well-being of our community by leveraging your technical expertise and leadership skills. Apply today and help shape the future of healthcare IT!
Click Here For a Complete Job Description.
This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.
The Ideal Candidate
The ideal candidate has extensive leadership skills as well as a robust and holistic understanding of applied enterprise technology solutions, including systems administration, service desk operations, process improvement, and systems integration. Extensive experience with managing technology projects for large organizations and formal project management skills are also strongly desired. The ideal candidate must have a proven track record of leading and motivating a team, have strong interpersonal skills, and excel at ensuring that stakeholders stay focused and outcome oriented.
Among others, the ideal candidate will possess extensive knowledge of the following: systems administration and service desk operations best practices; information technology service management (ITSM) concepts; enterprise technologies; project management; and organizational change management methodologies.
Minimum Qualifications
A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:
Either A: Graduation from an accredited four-year college or university with a bachelor's degree in computer science or a closely related field. In addition, four years of experience in an information technology environment in any of the following fields: systems administration, systems engineering, software engineering, database administration, operating systems, network administration, radio communications, project management or a similar field in a multi-platform environment.
OR B: An associates degree or 60 semester units or 90 quarter units from an accredited college or university or completion from a job-related, accredited vocational institution. In addition, six years of experience in an information technology environment in any of the following fields: systems administration, systems engineering, software engineering, database administration, operating systems, network administration, radio communications, project management or a similar field in a multi-platform environment.
Other Conditions Of Employment
Employees must be willing and able to respond to after-normal workday or irregular and on-call emergency requests on nights, weekends and holidays.
How To Apply
Applications, including answers to supplemental questions, must be submitted online by the final filing date. Apply for this position at governmentjobs.com/careers/slocountyca. Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.
An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.
Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.
If you have questions or would like to discuss the opportunity further, please contact Human Resources at hr@co.slo.ca.us . Confidential inquiries are welcomed.
For further information regarding the County of San Luis Obispo, visit our website at www.slocounty.ca.gov
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Please call 805-781-5959 for assistance or e-mail hr@co.slo.ca.us for more information.
Veteran's Preference Points
If you are applying for employment with the County of San Luis Obispo and you served in the United States Armed Forces, you may be eligible for veteran's preference points as part of the recruitment process. Some dependents and survivors of eligible veterans may also be eligible for preference points. Click here for more information and to learn how to apply for this benefit. Please note that Veteran’s credits must be on file with the County of San Luis Obispo Veterans Services Office prior to the recruitment closing date indicated on the job announcement .
Equal Employment Opportunity
The County is an equal opportunity employer. Objectives are directed toward assuring equal opportunity in selection / promotion, pay, and job assignments. Recruitment and selection procedures have been established to ensure non-discrimination on the basis of political or religious opinions or affiliations, age, sex, race, color, national origin, marital status, disability, sexual orientation or other non-merit factors. In addition, the County complies with the provisions of the Americans with Disabilities Act in hiring and retaining employees. For more information contact the Human Resources Department at (805)781-5959.
