What are the responsibilities and job description for the EMPLOYMENT/RESOURCE SPEC I position at County of San Luis Obispo?
Employment/Resource Specialist I (ERS), similar to Eligibility Worker in other counties, is part of a career series for Employment/Resource Specialist I, II and III. Employees in this series work with individuals and families who need help with basic needs such as food, shelter, and health insurance coverage by determining eligibility for local, state, and federal programs including CalWORKs, CalFresh, Medi-Cal, General Assistance, and Foster Care payments; make referrals to community resources; work closely with other classifications who handle Welfare-to-Work programs; and perform other related duties as required.
Employment/Resource Specialist I is the entry level position of this series. For this cohort the first fourteen to eighteen weeks are a combination of classroom training and office experience, receiving close supervision in a training and team environment. The ERS I classification has a 1-year probation period. As an ERS you would learn organizational procedures, eligibility rules, and use of computer systems. ERSs are expected to demonstrate the ability to promote to Employment/Resource Specialist II after successful completion of twelve months of experience. Employees are offered a broad range of training opportunities to grow their knowledge, skills, and career paths.
Bilingual (English/Spanish) candidates may be eligible for additional compensation.
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For more information on the Department of Social Services, please check out the DSS website
- Interact with people in a compassionate and empathetic manner
- Establish rapport, build, and maintain professional and cooperative working relationships with agency staff, community partners, and the public we serve
- Communicate with others from diverse socioeconomic and cultural backgrounds; speak and write effectively
- Understand and follow complex rules, regulations, policies and interpret them for program participants
- Develop interviewing skills
- Achieve proficiency in various computer systems used by the department
- Make accurate mathematic computations
- Perform a high volume of work amid interruptions, work under the pressure of deadlines
- Demonstrate solid caseload and time management skills
- Operate within appropriate confidentiality guidelines
- Handle constant change in a productive and strengths-based manner
A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:
All levels: Graduation from high school or possession of a G.E.D. certificate.
In addition to the above: EITHER A: Two years’ experience performing clerical duties; OR B: Equivalent to completion of two years of college (60 semester or 90 quarter units); OR C: One year of experience of performing clerical duties and one year of college (30 semester or 45 quarter units).
Click the Apply link at the top of this page to apply online.
Applications, including answers to supplemental questions, must be submitted online by the final filing date. Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.
*Please note those who meet minimum qualifications for this specific recruitment will be invited to the first round of interviews for this position. The department anticipates holding interviews the week of August 11, 2026, through August 13, 2026*
Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.
If you have questions or would like to discuss the opportunity further, please contact Human Resources at hr@co.slo.ca.us.
For more information about the County of San Luis Obispo, please visit our website at www.slocounty.ca.gov/
Salary : $52,853 - $70,803