Office Assistant III

Under general supervision, to perform a variety of the more difficult and complex office, administrative, and general support work for an assigned County department or work unit; to perform financial and statistical record keeping; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to operate and use computers and office equipment; and to do related work as required.

DISTINGUISHING CHARACTERISTICS
This is the advanced, specialized working level in the Office Assistant class series. Incumbents have responsibility for performing a variety of the more difficult and complex office, administrative, and general support work. They may be assigned on-going responsibility for the office support functions of a work unit and provide lead direction and work coordination for other staff. This class is distinguished from Office Assistant II in that incumbents perform more complex work assignments and may be assigned work coordination and lead responsibilities.

REPORTS TO
A variety of County supervisory or management positions, depending upon the department or program area where assigned.

CLASSIFICATIONS SUPERVISED
This is a work coordination and lead worker class.

TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.

TYPICAL WORKING CONDITIONS
Work is performed in an office environment; continuous contact with other staff and the public.

MINIMUM QUALIFICATIONS(The following is used as a partial description and is not restrictive as to duties required.)

Performs a variety of the more complex office, administrative, and general support assignments; may be assigned day-to-day responsibility for the office support functions of a work unit; may provide lead direction and work coordination for assigned staff; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; completes and mails income verifications; updates and maintain computerized records and generates reports; may prepare and file court papers; may assist with preparing Court Reports; may prepare Juvenile In-Custody reports; may develop and maintain chronological activity records of people on special programs; may log in and process applications and documents; calculates fees for permits; develops computer records; may assist with compiling agenda packets for a Board or Commission; may take and transcribe meeting minutes; schedules appointments for staff; may process time sheets for a work units; develops and maintains deposit and receipt records; may review and maintain clinic files; uses spreadsheets and other special computer software; performs special assignments related to the Department and unit where assigned; operates office equipment.Training and Experience:
Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Two years of previous administrative, office, and general support work experience comparable to that of an Office Assistant with San Benito County.Knowledge of:
Policies and procedures of the Department and unit where assigned.
Thorough knowledge of specialized areas of office support where assigned.
Good public relations techniques.
Maintenance of files and information retrieval systems.
Computers and software used in office and administrative support work.
Modern office methods and procedures.
Correct English usage, spelling, grammar, and punctuation.
Basic mathematics.
Principles of work coordination, planning, and lead direction.

Ability to:
Maintain on-going responsibility for the office support functions of an assigned work area
or unit.
Perform a variety of complex administrative, office, and general support work with minimal guidance and supervision.
Read, interpret, and apply policies, procedures, and regulations.
Follow oral and written directions.
Type or use word processing software at an acceptable speed to meet production requirements.
Gather and organize data and information.
Maintain and update records and reports.
Operate a computer and use department software in the performance of assigned work.
Operate and use office equipment.
Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.
Establish and maintain cooperative working relationships.

Disaster Service Workers: All San Benito County employees are designated “Disaster Service 
Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services 
Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all 
County employees are expected to remain at work, or to report for work as soon as practicable, following significant 
emergency or
disaster.

Salary : $44,450 - $59,530