What are the responsibilities and job description for the Human Services Program Specialist position at County of Sacramento?
Under direction, the Human Services Program Specialist performs analytical, evaluative, coordinative and/or conceptual staff work in the planning, development and/or administration of human services programs.
Knowledge of
- Applicable laws, rules and regulations related to public human services
- Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to public human services
- English usage, spelling, grammar, and punctuation
- Principles of effective customer service
- Socio-economic, environmental, and cultural factors affecting the behavior of disadvantaged persons
- Principles of human behavior including people under physical, psychological and social stress
- Types of financial, medical and public human services available to public assistance applicants
- Principles, practices, funding sources, laws and regulations, and administrative requirements in the program area to which assigned
- Techniques of contract negotiation and monitoring
- Practices and techniques of programmatic analysis and report writing
- Basic techniques of budget monitoring and reporting
- Techniques of interviewing for obtaining factual information
- Principles of work organization and time management
- Establish and maintain cooperative, effective working relationships with customers, co-workers, other agencies and the general public
- Communicate clearly and concisely, both verbally and in writing
- Analyze situations accurately and adopt an effective course of action
- Effectively organize and prioritize work assignments
- Keep accurate and orderly records
- Maintain confidential information
- Interpret and apply applicable federal, state, and local laws, codes, and regulations
- Coordinate program activities and staff
- Develop effective policies and procedures
- Research, analyze, interpret, explain, and apply complex legislation, regulations, laws, directives, and other information pertaining to state human service programs and make appropriate recommendations
- Draw logical conclusions and make sound decisions and effective recommendations and adapt to quickly changing conditions
- Research documents including detailed and complex medical and legal terminology
- Conduct impartial, comprehensive case investigative reviews
- Gather information through record examination, research, and interview
- Work independently, adhere to rigid time schedules, maintain complex records, and prepare quasi-legal documents
Either: Two years of paid full-time supervisory experience in the review of casework, eligibility, or benefit levels for protective services, public assistance, and/or human services program related to the provision of direct services related to client services.
and/or human services program related to the provision of direct client services.
Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.
Probationary Period
The probationary period for this classification is twelve (12) months.
APPLICATION
Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply.
County of Sacramento
Department of Personnel Services
Employment Services Division
700 H Street, Room 4667
Sacramento, CA 95814
Phone (916) 874-5593; 7-1-1 California Relay Service
Email EmployOffice@Saccounty.net
Inter-Office Mail Code: 09-4667
www.SacCountyJobs.net
- Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
- Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
- Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
- Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
- A resume may be included with your application, however it will not substitute for the information requested on the application.
SUPPLEMENTAL QUESTIONNAIRE
Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.
Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.
- Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
- The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
- Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
- If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
- Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
- If you have no experience, write "no experience" for the appropriate question.
- For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
- If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.
FORMULA RATE EXAMINATION (Weighted 100%)
All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.
This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.
All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.
FREQUENTLY ASKED QUESTIONS
Click here for Frequently Asked Questions (FAQ's)
For information regarding County jobs:
www.saccountyjobs.net
Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change.
We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. For more information, visit: Reasonable Accommodation Requests - Job Applicant Instructions
Salary : $99,389 - $120,812