Senior Program Manager

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur.

BHRS - Mental Health Services - This position provides senior-level oversight of Quality Assurance, Quality Improvement, Electronic Health Records, and Compliance programs for BHRS and PH to ensure compliance with State and Federal mandates.

• Assists with the general management and administration of complex program/s within the systems of assigned department.
• Plans, organizes, directs, manages and coordinates the operations within the assigned program/s.
• Oversee program/s and supervise staff in the provision of program areas, establish priorities, goals, and objectives consistent with division and department policies and procedures. Participate in the negotiation, development and monitoring of contracts with providers; assists in the initiation and management of policies and procedures appropriate to the administration of such contracts; develop and coordinate the provision of statistical/database material for reports and program analyses; interpret laws, rules and regulations pertaining to assigned program; ensures program compliance with requirements, and coordinates program activities with other organizations and/or units; participate in the preparation and monitoring of program budgets, work plans and other administrative and fiscal functions, including: determining goals and objectives;  reviewing and analyzing project budgets; correcting errors; reviewing billing statements and authorizing payments.
• Carry out supervisory responsibility in accordance with policies, procedures and applicable laws including: interviewing, hiring and training, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Serve as a resource for interpretation of Federal and State laws affecting the division; has a major role in the development, and administration; reviews and assures proper procedures are in place and followed.
• Oversee a variety of quality assurance activities; is responsible for maintaining current awareness of changes in laws and regulations as well as keeping subordinate staff informed.
• Perform analysis and prepares detailed written reports of findings pertaining to the quality and efficiency of services provided within the division.
• Develop, amend, and interpret existing policies, procedures and regulations concerning program matters.
• Oversee staff in the compilation and analysis of data and make recommendations on the formulation of policy and procedures, and program changes.
• Oversee staff in conducting studies and making recommendations for procedural or organizational changes; oversee the planning and implementation of program changes.
• Develop and review departmental policies and procedures to ensure compliance with State and federal legislation, regulations, and directives.
• Coordinate and oversee staff engaged in departmental activities between divisions, with the County, and with outside agencies.
• Participate in special projects as assigned.
• Perform other related duties as assigned.

• Selecting and motivating staff and providing for their training and professional development.
• Using tact, discretion, initiative and independent judgment within established guidelines.
• Researching, compiling, and summarizing a variety of informational and statistical data and materials. 
• Using a computer terminal to accurately and rapidly enter and retrieve data and information.
• Communicating clearly and effectively, both verbally and in writing with a variety of individuals.
• Preparing clear and concise reports, correspondence and other written materials.

• Exercise administrative supervision and direction over professional, technical, and clerical staff.
• Analyze operational problems and make sound policy and procedural recommendations.
• Make effective presentations before public officials, committees, and outside agencies.
• Establish and maintain effective working relationships with fellow employees and the public.
• Prepare technical and analytical reports
• Use initiative and independent judgment within established procedural guidelines.
• Plan, delegate, prioritize and evaluate the work of staff and provide effective supervision.
• Develop and implement short and long range program goals and objectives.
• Analyze policies and procedures, develop and implement revisions.
• While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear, and lift and/or move up to 25 pounds.

Important Application Information:

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. 
• You must complete all sections of the application.  A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application.  Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.
• Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.
• Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. 
• You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. 
• Application materials are the property of Mendocino County and will not be returned.
• It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
• The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards.  Should a change be made, applicants will be notified.
• The provisions of this job bulletin do not constitute an expressed or implied contract.

Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an application appraisal exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list.

Special Testing: The County of Mendocino is committed to the full inclusion of all qualified individuals.  In accordance with the Americans with Disabilities Act (ADA) and California’s Fair Employment and Housing Act (FEHA), if special accommodations for a disability or religious conviction are necessary at any stage of the application and/or testing process, please notify the Human Resources Department in advance at (707) 234-6600.  Reasonable notice is required to allow adequate time for review and evaluation of your request.

Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening.

This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date.   

The County of Mendocino participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.

Learn more:

• E-Verify Notice of Participation(Download PDF reader)
• Right to Work(Download PDF reader)

The County of Mendocino is an Equal Opportunity Employer

Salary : $99,653 - $121,118