What are the responsibilities and job description for the Probate Assistant Supervisor position at County of Kent?
Job Responsibilities
Kent County's Probate Court Clerk's Office is looking for an organized, service-minded leader to help run the daily operations of a busy, high-impact court office. As Assistant Probate Supervisor, you'll work closely with the Chief Deputy Probate Register to keep the office running smoothly — leading a team, solving problems for the public, and making sure the Court's work gets done accurately and on time. If you enjoy variety, take pride in getting the details right, and want a role where your organizational and people skills genuinely matter, this is a great next step.
Team Leadership & Development
- Help supervise and support clerical and customer service staff, following County policy, union contracts, and applicable law.
- Train staff, assign work, and help evaluate performance — building a team that delivers excellent service.
- Set goals for staff and connect them with training and development opportunities.
- Coordinate attendance, leave, and vacation schedules to keep the office properly staffed.
- Perform a variety of day-to-day clerical and administrative duties and is responsible for completing other miscellaneous tasks as assigned to support departmental operations.
Operations & Customer Service
- Monitor workflow across the office, prioritize projects, and reallocate work to meet deadlines.
- Step in on complex or sensitive customer service situations that call for deeper knowledge of court records, fees, and procedures.
- Track changes in laws, court rules, and County policy, and help put new procedures into practice.
Financial & Administrative Support
- Prepare confidential reports and maintain sensitive personnel, disciplinary, and investigative files.
- May oversee daily cash balancing, deposits, and financial reporting for the Court.
- May assist with the office budget, payroll processing, and inventory/supply management.
Communication & Representation
- Draft correspondence, reports, agendas, and other materials for internal and external audiences.
- Help prepare and deliver presentations to the Board of Commissioners, Court leadership, and the public.
- Serve as a knowledgeable point of contact for judges, County departments, state and local agencies, and community members.
Minimum Qualifications
- High school diploma, plus four years of progressively responsible experience in administration, including at least one year of supervisory experience — or an equivalent combination of education and experience.
- An Associate's degree is a plus.
- Solid knowledge of probate-related statutes, court rules, and office procedures (or the ability to learn quickly).
- Comfort with word-processing, spreadsheet, and database software.
- Strong writing, grammar, and communication skills.
- A calm, organized approach to juggling competing priorities and a high volume of work.
- A genuine ability to connect with people from all walks of life.
- Notary Public appointment and Certified Electronics Operator/Recorder (CEO/CER) certification may be required — training provided if needed
Additional Information
Please monitor the email address included on your employment application for future communications related to your application.
WHY WORK AT KENT COUNTY?
Invest In Your Future
You can build a secure, lasting career here with benefits that support you and your family.
Make a Difference
Be a part of something meaningful and witness the direct impact of what you do.
Be Part of a Team
Teamwork allows us to achieve together what none of us could do alone.
Lead with Integrity
Be part of a workplace that values honesty, transparency, and doing the right thing.