What are the responsibilities and job description for the ELIGIBILITY WORKER I position at COUNTY OF FRESNO?
Position Description
ONLINE EXAM WINDOW TENTATIVELY SCHEDULED FOR MAY 11-12, 2026
INTERVIEWS TENTATIVELY SCHEDULED FOR MAY 27 - 29, 2026
The Fresno County Department of Social Services is offering outstanding career opportunities for individuals who are interested in the social services field. Eligibility Workers are responsible for determining initial and continuing eligibility for social services programs. Due to the nature of the position, Eligibility Workers must possess a high degree of understanding and good judgment when dealing with individuals and families.
Fresno County is working together for a quality of life for all. Our mission is to provide excellent public services to our diverse community.
Samples of Duties
Please click here to review the Samples of Duties
Knowledge, Skills And Abilities
Please click here to review the Knowledge, Skills and Abilities
Minimum Qualifications
Applicants must qualify under one (1) of the options listed below:
OPTION 1:
Education: Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system.
OPTION 2:
Education: Completion of thirty (30) semester units of coursework that is acceptable within the United States' accredited college or university system.
AND
Experience: One (1) year of full-time, paid clerical or customer service experience which involved obtaining and providing information to the public, data entry, or conducting business transactions.
OPTION 3:
Experience: Two (2) years of full-time, paid clerical or customer service experience which involved obtaining and providing information to the public, data entry, or conducting business transactions.
The following information is in addition to the options listed above:
License: Possession of a valid Class "C" driver's license, or equivalent, may be required.
Eligibility Workers may be required to work shifts as assigned, including nights, weekends and holidays. As a condition of employment, candidates are required to undergo and pass a background investigation. These investigations include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified.
HOW TO APPLY:
Applications must be submitted online only.An online application can be found at FresnoCountyJobs.com .
Open the Job Information Flyer and click "Apply" to begin the online application process.
Once the filing deadline has passed, you may check the status of the recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca .
Please Note:
Pursuant to Fresno County Personnel Rule 4 - Selection Process, applicants may be required to complete an examination process and successful candidates will be placed on an employment list effective for a minimum of 3 months and certified in final rank order as vacancies occur.
Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.
The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination, or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline.
Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical family care leave, or any other non-job-related factor.
Analyst: Zachary Carter
ONLINE EXAM WINDOW TENTATIVELY SCHEDULED FOR MAY 11-12, 2026
INTERVIEWS TENTATIVELY SCHEDULED FOR MAY 27 - 29, 2026
The Fresno County Department of Social Services is offering outstanding career opportunities for individuals who are interested in the social services field. Eligibility Workers are responsible for determining initial and continuing eligibility for social services programs. Due to the nature of the position, Eligibility Workers must possess a high degree of understanding and good judgment when dealing with individuals and families.
Fresno County is working together for a quality of life for all. Our mission is to provide excellent public services to our diverse community.
Samples of Duties
Please click here to review the Samples of Duties
Knowledge, Skills And Abilities
Please click here to review the Knowledge, Skills and Abilities
Minimum Qualifications
Applicants must qualify under one (1) of the options listed below:
OPTION 1:
Education: Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system.
OPTION 2:
Education: Completion of thirty (30) semester units of coursework that is acceptable within the United States' accredited college or university system.
AND
Experience: One (1) year of full-time, paid clerical or customer service experience which involved obtaining and providing information to the public, data entry, or conducting business transactions.
OPTION 3:
Experience: Two (2) years of full-time, paid clerical or customer service experience which involved obtaining and providing information to the public, data entry, or conducting business transactions.
The following information is in addition to the options listed above:
License: Possession of a valid Class "C" driver's license, or equivalent, may be required.
Eligibility Workers may be required to work shifts as assigned, including nights, weekends and holidays. As a condition of employment, candidates are required to undergo and pass a background investigation. These investigations include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified.
HOW TO APPLY:
Applications must be submitted online only.An online application can be found at FresnoCountyJobs.com .
Open the Job Information Flyer and click "Apply" to begin the online application process.
Once the filing deadline has passed, you may check the status of the recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca .
Please Note:
- It is the applicant's responsibility to notify Human Resources of any email address, mailing address, and telephone number changes.
- Notices from Human Resources will be sent via email only.
- A complete, accurate Fresno County employment application must be submitted online only and shall include:
- All education and work experience to demonstrate the applicant meets the minimum qualifications.
- If education was completed outside the United States' accredited college or university system, documentation that the education is comparable to that received within the United States' system must be provided by the closing date and time of this recruitment.
- Supplemental Questionnaire
- Resumes and attachments are not accepted in lieu of a completed employment application.
- Incomplete or inaccurate applications will be disqualified.
- Submissions must be received by the closing date and time of this recruitment. Amendments will not be accepted after the filing deadline.
- Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted.
Pursuant to Fresno County Personnel Rule 4 - Selection Process, applicants may be required to complete an examination process and successful candidates will be placed on an employment list effective for a minimum of 3 months and certified in final rank order as vacancies occur.
- Tentative Exam Dates: May 11 - 12
- Tentative Interview Dates: May 27 - 29
- The eligible list for this recruitment may be extended up to 12 months and may be used to fill both extra-help and permanently allocated positions.
- Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules.
Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.
The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination, or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline.
Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical family care leave, or any other non-job-related factor.
Analyst: Zachary Carter