What are the responsibilities and job description for the Administrative Assistant 1 ADRC (Part-Time) position at County of Door?
Thank you for your interest in joining Door County Government!
Door County is proud to be a premier place to live, work, and visit. We serve nearly 30,000 year-round residents and a vibrant seasonal population by providing essential services that support and protect the people, economy, and environment of the beautiful Door Peninsula.
Within the County organization, the Aging & Disability Resource Center (ADRC) of Door County provides a central, reliable point of access for information, assistance, and community resources. The ADRC serves adults age 60 and older, adults age 18 and older with physical or developmental disabilities, individuals with mental health or substance use needs, and the families, caregivers, and community members who support them. All services are free and confidential.
Our mission is to offer timely, accurate information and support that helps individuals remain active, engaged, and in control of their well-being. We are committed to consumer-driven services, empowerment, respect, inclusion, quality, collaboration, and responsible stewardship of public resources.
To support this work, we are seeking a candidate who will fulfill the responsibilities outlined in the job summary and contribute to delivering accessible, high-quality services to the residents of Door County.
- Serves as the primary front desk contact by answering telephone calls, responding to emails, and assisting walk-in customers; provide accurate information and route inquires to appropriate staff.
- Coordinates scheduling and registration for ADRC and Aging programs and meals by utilizing schedules plus digital platform to ensure engagement and accurate tracking.
- Collects and accounts for meal program donations, processes activity payments, and manages gift certificate transactions in accordance with county procedures.
- Administers Senior Farmer’s Market Nutrition Program by determining participant eligibility and issuing vouchers.
- Provide backup support for the Home Delivered Meals program, including coordinating meal counts and assisting with service logistics as assigned.
- Participates in special projects and administrative assignments as directed, including data entry, and content formatting.
- Back up for mail and deposit.
- Communication: Clearly and professionally interacts with the public, especially older adults and individuals with disabilities, to provide accurate information and courteous service.
- Data Management: Accurately enters, manages, and reports on data across multiple systems, with attention to detail and confidentiality.
- Problem Solving: Manages concurrent tasks efficiently, resolving routine issues independently and escalating complex concerns appropriately.
- Technical Proficiency: Demonstrates working knowledge in Microsoft Office applications and proprietary databases such as Schedules Plus and Peerplace.
- Team Collaboration: Supports internal operations and public engagement through cooperative relationships with colleagues, volunteers, and external partners.
- Organizational Skills: Prioritizes administrative workflows to meet deadlines and support continuous program operations.
- High school diploma or equivalent.
- Ability to type at least 35 words per minute.
- Associate’s degree in an administrative or clerical field.
- Previous experience in customer service, front desk operations, or public sector services.
- Familiarity with ADRC systems, including Schedules Plus and PeerPlace.
The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons.
Contact Door County Human Resources at hr@co.door.wi.us
(Mon–Thurs 7:00 a.m.–4:30 p.m.; Fri 7:00 a.m.–11:00 a.m.)
- Position is open until filled — apply today.
- Application materials may be reviewed as they are received.
- Review of application materials
- Structured interview(s)
- Skills tests, assessments, or work samples
- Other job-related evaluation methods as applicable to the position
- Reference check(s)
- Background check
- Job-related pre-employment screening, license and credential verification
Job Details