What are the responsibilities and job description for the Support Staff V - Poll Worker position at County of Chester?
The SSS V provides advanced administrative support and clerical duties within their respective department. This person must have excellent organization, computer and typing skills.
Preferred Skills, Knowledge & Experience:
To perform this job successfully, an individual should have:
- Provide support for the voter registration and election process.
- Research information for special projects.
- Handle phone inquiries.
- Assist customers at counter.
- Provide administrative support (arrange meetings, scheduling, create reports, handle correspondence, research, etc.).
- Receptionist or back-up receptionist duties (answer phones, make outgoing calls, direct calls, greet visitors).
- Typing and data entry (prepare and distribute lists, transcription, maintain statistical data, proofreading).
- Clerical duties (fax, copy, print, etc.).
- Maintain databases, logs and spreadsheets.
- Sort and distribute incoming mail.
- Maintain supplies.
- Filing (pull files, re-file, maintain records).
- Take minutes of meetings, transcribe and distribute to appropriate parties.
- Perform special projects, as assigned.
- Perform other duties, tasks and office functions, as determined (e.g., attend conferences and meetings, facilitate meetings, etc.).
- High School Diploma or General Education Degree (GED).
- Minimum of one year of general office experience.
- Intermediate skills in using a personal computer and various software packages
- Excellent verbal and written communication skills.
- Strong typing skills (minimum of 55 wpm).
- Ability to use office machines (fax, copier, calculator, etc.).
- Strong interpersonal skills.
- Proficiency in grammar and spelling.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- This position may require a general understanding of human resource guidelines.
- Ability to work as part of a team.
- Flexibility.
- Ability to interface effectively with all levels of county management.
Preferred Skills, Knowledge & Experience:
- Associate's degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience.
- Excellent ability to establish priorities, work independently, and proceed with objectives without supervision.
- At least two years of customer service experience.
- Ability to establish priorities and carry tasks to completion.
- Excellent ability to handle and resolve recurring problems.
- Ability to multi-task.
- Ability to use all office equipment.
- Accurate and detail oriented.
- Excellent time management and organizational skills.
- Strong knowledge of county policies and procedure.
- General knowledge of registration and election laws a plus.
- Ability to read a map a plus.
Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.
Computer Skills:To perform this job successfully, an individual should have:
- Intermediate to Advanced Microsoft Office skills
- Intermediate to Advanced Word skills
- Intermediate to Advanced Excel skills
- Intermediate to Advanced Access skills
- Intermediate to Advanced PowerPoint skills
- Basic to Intermediate Microsoft Outlook skills (Email and Calendar)
- Basic skills to use the Internet for research purposes