What are the responsibilities and job description for the Security Operator position at County of Chester?
The Security Operator monitors the premises of the Justice Center, County Treasurers entrance, Government Services Center, and any other location where monitoring is requested and authorized. The position will screen, confiscate and remove any and all unauthorized items (such as weapons, cameras, recorders and any other device capable of inflicting injury, capturing an image or recording a sound) in the possession of an individual or being delivered into the courthouse or other monitored location.
Criminal background check is required.
Preferred Skills, Knowledge & Experience:
Computer Skills:
There are no specific computer skills listed for this position.
Physical Demands:
While performing the duties of this position, the employee is required to stand for long periods of time, walk, work with machinery and talk or hear. At times the employee will need to sit; bend, twist or rotate at the waist; kneel, stoop, crouch or squat; climb stairs; lift items weighing up to 50 pounds; push and carry items, walk to remote locations for security checks, check personnel and security on various floors, work with an uncommon level of noise; and taste or smell.
The special vision requirements for this position are:
Work Environment:
Other:
Criminal background check is required.
- Observe the screens that transmit the views of persons and their belongings (weapons detection must be 100% at all times).
- Confiscate and remove all weapons being carried by individuals.
- Detect and confiscate all sound or image capturing devices.
- Maintain custody of and return all legally possessed confiscated items to the owners upon completion of their business.
- Confiscate illegal contraband and notify supervisory personnel immediately upon discovery.
- Control visitors 100% at all times and handle any sensitive situations as they occur.
- Report and document all incidents of confrontation or confiscation.
- Conform to orders on a daily basis.
- Test detection equipment daily to ensure full operational condition and report problems immediately.
- Conduct themselves in accordance with the guidelines established in the Security Officers Manual.
- Maintain a favorable image to the general public and county employees.
- Immediately assist the public and county employees.
- Perform other duties, tasks and special projects, as required.
- High School Diploma or General Education Degree (GED)
- Must exhibit courteous and tactful behavior at all times.
- Flexible and able to conform to directives issued by a supervisor.
- Strong verbal and written communication skills.
- Strong professional ethics.
- Ability to work as part of a team.
- Ability to follow protocol.
- Ability to maintain confidential information and handle confidential matters.
- Must pass a pre-employment drug screen test and physical fitness exam conducted at an HR-approved testing facility.
Preferred Skills, Knowledge & Experience:
- Corrections or law enforcement background.
- Basic criminal and civil law knowledge and experience.
- Six months to one year of job-related experience.
- Background in security.
- Customer service experience.
- Certified in First Aid / CPR.
- Ability to properly use an X-ray scanner.
- Strong people skills.
- Skill and knowledge using a metal detector.
- Strong listening skills.
- Able to use common sense understanding to carry out written or verbal instructions.
- Ability to handle and resolve recurring problems.
- Accurate and detail oriented.
Computer Skills:
There are no specific computer skills listed for this position.
Physical Demands:
While performing the duties of this position, the employee is required to stand for long periods of time, walk, work with machinery and talk or hear. At times the employee will need to sit; bend, twist or rotate at the waist; kneel, stoop, crouch or squat; climb stairs; lift items weighing up to 50 pounds; push and carry items, walk to remote locations for security checks, check personnel and security on various floors, work with an uncommon level of noise; and taste or smell.
The special vision requirements for this position are:
- Close Vision (clear vision at 20 inches or less)
- Color Vision (ability to identify and distinguish colors) for X-ray monitors and weapon detection.
- Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
- Depth perception (three-dimensional vision ability to judge distances and spatial relationships)
- Ability to adjust the eye to bring an object into sharp focus.
- Ability to hear alarms.
Work Environment:
- The noise level in the work environment is usually moderate to loud.
- Will work standing approximately 75% of the time.
- Will patrol their assigned area and walk the buildings during working hours.
- Will be exposed to sudden temperature changes due to the opening of doors.
Other:
- Ability to work extended hours, as necessary.
- This position requires a professional demeanor at all times.