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Casework Manager II, In-Home Unit

County of Chester
Westtown, PA Full Time
POSTED ON 6/18/2026
AVAILABLE BEFORE 8/17/2026

The In-home Services Casework Manager II is responsible for administering the In-home Services unit which provides case management to client families when the children can remain in the home. This includes monitoring the safety of client children in their home.
 
This job requires the following documents to be obtained, reviewed as acceptable by the supervisor and re-obtained every five years:  PA Child Abuse, PA Criminal History and FBI Criminal History.

A person in this position is expected to demonstrate the System of Care Practice Model which maximizes all resources around an individual or family.  This system of care includes child and adult serving agencies and community partners that join with an individual or family to meet their goals.



 

  • Ensure the overall provision of in-home services in compliance with all laws and mandates.
  • Manage and coordinate activities of social service agency staff.
  • Provide direct supervisory and administrative responsibility for casework managers.
  • Ensure that each intervention with families meets all applicable child welfare laws and regulations.
  • Administer all personnel actions within the unit (conduct interviews, performance reviews, disciplinary actions, etc.).
  • Train and motivate employees.
  • Participate in administrative review meetings, summary planning disciplinary reviews, and critical or corrective personnel actions.
  • Assist with the development and implementation of new policies and procedures.
  • Prepare and administer the county budget for the unit.
  • Review and/or process invoices for payment.
  • Complete required state, county and departmental reports.
  • Ensure compliance with all county and departmental policies and procedures.
  • Comply with audits and inspections.
  • Participate in the development and assessment of resource/ referral services. Participate in local, state and regional meetings related to child welfare.
  • Chair and or participate on committees.
  • Maintain a professional public image in accordance with county and departmental policy.
  • Perform other duties, tasks and special projects, as required.
     

Minimum Requirements:
  • Four years of experience in public or private social work which included two years in a public welfare program and two years in a supervisory capacity; and a Bachelor’s degree from an accredited college or university which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice or other related social sciences; or
  • An equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice or other related social sciences.
  • Must have a valid driver’s license and use of a private vehicle.
 
Clarification of Requirements:  The equivalency statement under “Minimum Requirements” means that related advanced education may be substituted for a segment of the experience requirement and related experience may be substituted for required education, except for the 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.  It does not mean that unrelated experience or education will be accepted.
 
If you do not have a Bachelor’s degree with a major in sociology, social work, social welfare, psychology, gerontology, criminal justice or other related social sciences, you must submit a list of completed courses in these areas or a college transcript.
 
Preferred Skills, Knowledge & Experience:
  • Master’s degree from an accredited college or university in Social Work, Social Science or equivalent.Minimum of five years of experience in Public Child Welfare or related field.
  • At least three years of supervisory experience in a public / private child welfare setting.
  • At least one year of management experience.
  • Department of Public Welfare Supervisory Certification
  • Excellent organizational and time management skills.
  • Ability to maintain confidential information and handle confidential matters.
  • Treats others with respect and consideration regardless of their status or position.
  • Strong knowledge of County of Chester policies and procedures.
  • Easily adapts to changes in the work environment.
  • General understanding of Human Resources guidelines.
  • Ability to establish priorities and carry tasks to completion.
  • Excellent listening skills.
 
 
Computer Skills:
To perform this job successfully, an individual should have:
  • Basic knowledge of Microsoft Windows
  • Knowledge of Work
  • Basic knowledge of OutLook (Email and Calendar)
  • Knowledge of Client Tracking System

Salary.com Estimation for Casework Manager II, In-Home Unit in Westtown, PA
$105,972 to $145,672
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