What are the responsibilities and job description for the Front Receptionist Clerk-Part-time position at COUNTY OF BROWN?
JOB REQUIREMENTS: Performs receptionist and general clerical work under
basic supervision, while also exercising independent judgment and
critical thinking in transactions with the public. Responsible for
answering and redirecting incoming calls, requiring familiarity with
multiple departmental programs, operations and staff at the Brown County
Community Treatment Center which includes the Nicolet Psychiatric
Hospital, CTC Outpatient Clinic, Bayshore Village Nursing Home and
Bayhaven CBRF. Responsible for various cash transactions, record
keeping, receiving the public and providing general customer service and
staff assistance. Performs varied and increasingly responsible clerical
work and specialized clerical functions calling for familiarity with
Health And Human Services Department Regulations And Procedures. Hours
Every other weekend; Saturday & Sunday 12:15pm-5:15pm Essential Duties
Maintain the confidential nature of client and business information,
records and documents per departmental standards and State/Federal
confidentiality laws. Answer incoming phone calls and inquiries of a
general, non-restricted nature or refers inquiries to the proper
official or department. Receive and relay messages to proper department
or employee, either in paper or electronic format depending upon the
guidelines provided. Acknowledge and greet clients/visitors as they
arrive, directing them and providing information. Notify appropriate
staff person when a client/visitor has arrived and/or is waiting for an
appointment. Maintain a professional and friendly demeanor with all
internal and external customers, clients and staff members. Receive
payments, issue receipts and account for monies handled. Obtains
information from public, clients and/or staff members for completion of
forms, documents, etc. Maintain computer information system(s). Monitor
video camera and informs department manager of any issues or concerns.
Develop and maintains files according to departmental standards. Prepare
office for business and closes office when applicable. Assists with
various projects and programs as needed. Maintains a clean, safe and
organized working environment. Attends in-service training and meetings,
as required and necessary to carry out responsibilities of the position.
Greet walk-in clientele and assist them as necessary. Performs
specialized clerical assignments executed with minimal supervision.
Performs data entry functions into various departmental databases and
documents. Assists departmental staff with clerical needs such as
faxing, copying, and printing. Sorts and distributes department mail and
correspondences. Responsible for accurate handling, documentation, and
reconciliation of resident trust funds in compliance with regulatory and
organizational policies. Assists with management of petty cash accounts,
ensuring proper documentation and reconciliation of expenditures.
Performs related functions as assigned. PHYSICAL DEMANDS: While
performing the duties of this job, the employee will be exposed to
normal office conditions and usual office equipment such as telephone,
personal computer, printers/copiers, reports and files. Lifting 20
pounds maximum with frequent lifting and/or carrying of objects weighing
up to 10 pounds. Extended periods of sitting; intermittent standing and
walking. Using hand(s) for single grasping, fine manipulation, pushing
and pulling, and operating controls. Frequent bending, twisting,
squatting; occasional reaching. Communicating verbally in a clear
manner. Distinguishing sounds at various frequencies and volumes.
Distinguishing people, objects and written materials at varied distances
under a variety of light conditions. This position description should
not be interpreted as all inclusive. It is intended to identify the
major responsibilities and requirements of this job. The incumbents may
Be Requested To Perform Job-related Responsibilities And Task Other
than those stated in this description. Brown County is an E-Verify
employer. Click the links below for more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify Participation Poster(1).pdf
(Download PDF reader)
https://www.browncountywi.gov/i/f/files/Human-Resources/IER Right to Work Poster.pdf
(Download PDF reader) \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Excellent phone etiquette. Ability to thrive at work with minimal
supervision and to exercise good, independent judgment. Ability to work
a flexible schedule. Proficiency in Microsoft Office programs (MS Office
Word, Excel, Outlook). Ability to operate a variety of standard office
equipment such as computers, calculators, copiers, fax machines, etc.
Typing speed of 40 net words per minute or greater. Strong written and
verbal communication skills. Ability to print and write legibly. Ability
to understand and carry out oral and written instructions. Ability to
establish and maintain effective working relationships with staff and
the public. Ability to work the required hours of the position.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty
basic supervision, while also exercising independent judgment and
critical thinking in transactions with the public. Responsible for
answering and redirecting incoming calls, requiring familiarity with
multiple departmental programs, operations and staff at the Brown County
Community Treatment Center which includes the Nicolet Psychiatric
Hospital, CTC Outpatient Clinic, Bayshore Village Nursing Home and
Bayhaven CBRF. Responsible for various cash transactions, record
keeping, receiving the public and providing general customer service and
staff assistance. Performs varied and increasingly responsible clerical
work and specialized clerical functions calling for familiarity with
Health And Human Services Department Regulations And Procedures. Hours
Every other weekend; Saturday & Sunday 12:15pm-5:15pm Essential Duties
Maintain the confidential nature of client and business information,
records and documents per departmental standards and State/Federal
confidentiality laws. Answer incoming phone calls and inquiries of a
general, non-restricted nature or refers inquiries to the proper
official or department. Receive and relay messages to proper department
or employee, either in paper or electronic format depending upon the
guidelines provided. Acknowledge and greet clients/visitors as they
arrive, directing them and providing information. Notify appropriate
staff person when a client/visitor has arrived and/or is waiting for an
appointment. Maintain a professional and friendly demeanor with all
internal and external customers, clients and staff members. Receive
payments, issue receipts and account for monies handled. Obtains
information from public, clients and/or staff members for completion of
forms, documents, etc. Maintain computer information system(s). Monitor
video camera and informs department manager of any issues or concerns.
Develop and maintains files according to departmental standards. Prepare
office for business and closes office when applicable. Assists with
various projects and programs as needed. Maintains a clean, safe and
organized working environment. Attends in-service training and meetings,
as required and necessary to carry out responsibilities of the position.
Greet walk-in clientele and assist them as necessary. Performs
specialized clerical assignments executed with minimal supervision.
Performs data entry functions into various departmental databases and
documents. Assists departmental staff with clerical needs such as
faxing, copying, and printing. Sorts and distributes department mail and
correspondences. Responsible for accurate handling, documentation, and
reconciliation of resident trust funds in compliance with regulatory and
organizational policies. Assists with management of petty cash accounts,
ensuring proper documentation and reconciliation of expenditures.
Performs related functions as assigned. PHYSICAL DEMANDS: While
performing the duties of this job, the employee will be exposed to
normal office conditions and usual office equipment such as telephone,
personal computer, printers/copiers, reports and files. Lifting 20
pounds maximum with frequent lifting and/or carrying of objects weighing
up to 10 pounds. Extended periods of sitting; intermittent standing and
walking. Using hand(s) for single grasping, fine manipulation, pushing
and pulling, and operating controls. Frequent bending, twisting,
squatting; occasional reaching. Communicating verbally in a clear
manner. Distinguishing sounds at various frequencies and volumes.
Distinguishing people, objects and written materials at varied distances
under a variety of light conditions. This position description should
not be interpreted as all inclusive. It is intended to identify the
major responsibilities and requirements of this job. The incumbents may
Be Requested To Perform Job-related Responsibilities And Task Other
than those stated in this description. Brown County is an E-Verify
employer. Click the links below for more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify Participation Poster(1).pdf
(Download PDF reader)
https://www.browncountywi.gov/i/f/files/Human-Resources/IER Right to Work Poster.pdf
(Download PDF reader) \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Excellent phone etiquette. Ability to thrive at work with minimal
supervision and to exercise good, independent judgment. Ability to work
a flexible schedule. Proficiency in Microsoft Office programs (MS Office
Word, Excel, Outlook). Ability to operate a variety of standard office
equipment such as computers, calculators, copiers, fax machines, etc.
Typing speed of 40 net words per minute or greater. Strong written and
verbal communication skills. Ability to print and write legibly. Ability
to understand and carry out oral and written instructions. Ability to
establish and maintain effective working relationships with staff and
the public. Ability to work the required hours of the position.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty