JOB SUMMARY

This position primarily performs a variety of administrative and support functions for the Commercial Credit Department to support the loan process and ensure a positive client experience.

DUTIES

• • Organizes various loan committee meetings (officers’ loan committee, directors’ loan committee, etc.).
  • Calculates final Loan to Value ratio for clear-to-close approvals (appraisal value checklist).
  • Inputs floor plan transactions into system and coordinates third-party floor plan inventory inspections.
  • Completes daily requests for credit verifications from various outside sources.
  • Updates tracking of loan covenants and financial documentation in nCino, as needed.
  • Completes and updates various monthly and quarterly reports to be reviewed by the Board of Directors.
  • Submits loan data to various government and third-party entities, such as the MEDC and USDA.
  • Serves as a backup for ordering residential appraisals through third-party vendor and soliciting bids on commercial appraisals.
  • Semi-annual vault audit for stock certificates.
  • Digitizes existing files and relationships.
  • Compiles commercial real estate data.
  • Maintains and protects confidentiality of client information.
  • Maintains regular, on-time attendance.
  • Remains current in assigned training and continuing education for designation retention (online, video, in-house emails, telephone seminars, etc.)
  • Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position.
  • Performs other various duties as assigned.

CONTACT WITH OTHERS – INTERNAL

• • Communicates on a regular basis with commercial, mortgage and installment lending loan officers.

CONTACT WITH OTHERS – EXTERNAL

• • Communicates on an as-needed basis with auditors and bank examiners.

SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• • Associate’s degree in business field is preferred; otherwise, must have a combination of applicable education and experience.
  • Previous bank experience is preferred.
  • Passion for providing a stellar client service experience to all clients (external and internal) and ability to instill this passion in others.
  • Excellent interpersonal skills (tactfulness, cooperation, courteousness and client friendliness) are necessary to represent the bank in a positive manner.
  • Positive and cooperative approach when working with others.
  • Excellent written communication skills with demonstrated ability to write clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications.
  • Excellent verbal communication skills with the demonstrated ability to effectively present information to clients and management.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to efficiently and accurately keyboard information, both computer and calculator.
  • Strong computer skills with a proficiency in MS Word and Excel.
  • Ability to multi-task while paying attention to details.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the work environment will include:

• Works in a normal office environment.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to:

• • Communicate effectively, both verbally and in writing.
  • Keyboard information (computer and calculator).