Sales Coordinator/Front Desk Agent AM

Country Inn & Suites by Radisson is seeking a highly motivated individual who is responsible for providing sales and front desk support to the General Manager. The ideal candidate has a friendly demeanor, the ability to learn new computer programs, can multitask, accept new challenges with skill, and complete projects in a timely manner. This person should demonstrate exceptional customer service, initiative, problem solving skills, and have front desk and or hotel sales office experience.

Sales Coordinator Duties and Responsibilities

• Organizational Support –Follows policies and procedures including but not limited to dress code policies
• Adaptability– Adapts to changes in work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events
• Attendance/Punctuality–Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
• Dependability–Commits to long hours of work when necessary to reach goals
• Initiative –Asks for and offers help when needed
• Innovation–Generates suggestions for improving work; Develops innovative approaches and ideas
• Planning/Organizing–Prioritizes and plans work activities
• Professionalism–Treats others with respect and consideration regardless of their status or position
• Quality–Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality
• Quantity–Strives to increase productivity
• Safety & Security–Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
• Coordinating client needs and events.
• Data entry and administrative tasks
• Managing all guest room inventory
• Managing all leads and inquiry’s
• Managing communication between the Sales Office, Front Desk and Housekeeping Department.
• Managing all group billing and commissions
• Ordering and managing all Sales collateral
• Generating all requested reports on a daily basis, and constructing the daily VIP report, and guest service updates
• Generating weekly staff packets
• Generating weekly pickup reports, and managing inventory changes and requests
• Answering phones and taking leads
• Keeping the Sales Department stocked with Office Supplies, Sales Packets & Catering Menus
• Team Work–Contributes to building a positive team spirit
• Assist with marketing initiatives
• Completes requests of General Manager and other management personnel, as applicable

The Successful Sales Coordinator Candidate

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Proficient knowledge of the following computer applications: Opera, SalesPro, and Cvent
• Strong analytical, organizational and interpersonal skills
• 1 years hotel sales experience is preferred, but will accept candidates with strong administrative background.

Benefits:

• Paid Time Off
• Opportunity for Advancement
• Professional Development Assistance

Paid Training:

• Yes

Management:

• Ops Manager

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $14 - $17