Catering Sales Manager

Description

CASCADE HOTEL KANSAS CITY
CATERING SALES MANAGER

Join the team at Cascade Hotel Kansas City, a Marriott Tribute Portfolio Hotel located in the heart of the Country Club Plaza. Featuring 177 luxury guest rooms, over 15,000 square feet of event space, signature dining experiences, and a vibrant rooftop venue, Cascade Hotel delivers exceptional hospitality through personalized service, thoughtful experiences, and a commitment to excellence.

We believe exceptional guest experiences begin with exceptional associates. If you are passionate about hospitality, sales, events, and creating memorable moments, we'd love to hear from you.

We are seeking a Catering Sales Manager to join our Sales & Events team. This position plays an important role in driving catering revenue, building client relationships, and creating exceptional event experiences while supporting the overall success of the hotel.

Position Summary

The Catering Sales Manager is responsible for generating, selling, and executing social and corporate catering opportunities for Cascade Hotel Kansas City. This role manages events from initial inquiry through final execution, partnering with clients and internal teams to deliver seamless, high-quality experiences. The ideal candidate is a relationship-driven hospitality professional with strong sales instincts, attention to detail, and a passion for creating memorable events.

Key Responsibilities

• Generate new catering business through proactive sales efforts, networking, community relationships, and lead follow-up.
• Manage catering and social event opportunities from initial inquiry through event completion.
• Conduct property tours and showcase hotel spaces, amenities, and event offerings to prospective clients.
• Create proposals, contracts, event details, and other client-facing documentation.
• Develop customized event experiences based on client needs, goals, and budgets.
• Serve as the primary point of contact for catering clients throughout the planning process.
• Partner with Culinary, Food & Beverage, Operations, Rooms, and Sales teams to ensure successful event execution.
• Create and maintain accurate Banquet Event Orders (BEOs), ensuring details, pricing, and operational needs are communicated effectively.
• Attend BEO meetings and collaborate with operational teams to ensure event readiness.
• Monitor event details, timelines, and client expectations to ensure exceptional service delivery.
• Support on-site event execution and client needs as required.
• Build and maintain relationships with corporate accounts, social clients, local organizations, and community partners.
• Identify opportunities to increase catering revenue and maximize event space utilization.
• Maintain accurate records, sales activity, and client information within CRM and sales systems.
• Develop vendor relationships and maintain updated vendor resources.
• Provide outstanding service while representing Cascade Hotel Kansas City professionally in the community.
• Perform additional duties as assigned.

Qualifications

Required:

• Minimum 2 years of experience in catering sales, hotel sales, event management, or related hospitality experience.
• Strong communication, presentation, and relationship-building skills.
• Ability to manage multiple projects, deadlines, and client needs simultaneously.
• Excellent organizational skills and attention to detail.
• Ability to work collaboratively with Sales, Operations, Food & Beverage, and leadership teams.
• Proficiency with Microsoft Office applications and sales/event systems.

Preferred:

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field.
• Marriott brand experience.
• Experience with hotel catering systems, CRM platforms, and BEO processes.
• Experience working in a full-service, lifestyle, luxury, or boutique hotel environment.
• Experience managing both corporate and social events.

Schedule Requirements

• Must be available to work a flexible schedule, including evenings, weekends, holidays, and occasional event-related shifts as business needs require.
• Regular attendance and punctuality are essential functions of the position.
• The hotel operates 24 hours a day, 7 days a week.

Benefits

Eligible associates may enjoy:

• Medical, dental, and vision insurance
• Life insurance and voluntary benefits
• Paid Time Off (PTO)
• 401(k) retirement plan
• Marriott Associate Room Rate Program
• Employee recognition programs
• Career growth and development opportunities

Requirements

• Successful completion of a background check is required as a condition of employment. 

• Ability to maintain confidentiality of client, guest, and hotel information. 

• Ability to occasionally lift, carry, push, or pull up to 25 pounds. 

• Maintain professional appearance, grooming, and hospitality standards.

Cascade Hotel Kansas City is an Equal Opportunity Employer committed to fostering an inclusive workplace where all associates are valued and respected.