What are the responsibilities and job description for the Program Manager - MyCare Ohio position at Council on Aging of Southwestern Ohio?
Program Manager
Status: Full-time Exempt
Pay Range: $65,000 - $95,000
Work Location: COA, Blue Ash, OH - Remote flexibility
Job Summary:
We’re seeking a dynamic and mission-driven leader to oversee program operations, guide high-performing teams, and ensure quality service delivery. This role is responsible for aligning departmental goals with COA’s mission, managing performance, and fostering a collaborative, inclusive culture.
Essential Functions:
- Lead and develop teams through clear goal-setting, coaching, and performance management
- Monitor program performance and lead strategic initiatives to improve outcomes
- Ensure efficient, equitable service delivery and strong stakeholder collaboration
- Oversee contract compliance, budgeting, and policy adherence
- Promote open communication, innovation, and a positive team culture
Qualifications:
- Bachelor’s degree in a related field; Master’s preferred
- Active RN or LSW license
- 3 years of management experience, preferably in Medicaid or managed care
- Strong background in care management, contract compliance, and team leadership
- Proficient in MS Office and adaptable to new systems
- Excellent communication, problem-solving, and organizational skills
- Ability to travel within assigned counties and statewide for training
Benefits:
- Flexible hours
- Opportunities for professional development
- Opportunities to advocate and participate in community events for the older adult and disabled population
- Business casual work environment
- Health, dental and vision care
- Health savings account
- 10 paid holidays, plus 2 floating holidays
- Generous paid time off
- Pension plan with annual 6% company contribution
- Pet Insurance
- Employee assistance program
- More!
Council on Aging is proud to be an equal opportunity employer. Council on Aging considers qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $65,000 - $95,000