What are the responsibilities and job description for the Administrative Assistant position at Cottonwood Creek Wellness Center?
Job Overview
We are seeking an energetic and detail-oriented Administrative Assistant to join our dynamic team! In this vital role, you will serve as the backbone of our office operations, ensuring smooth daily functions and providing exceptional support to staff and clients alike. Your proactive approach, organizational skills, and technical proficiency will help foster an efficient, welcoming environment where productivity thrives. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a vibrant workplace culture.
Duties
- Greet clients and visitors warmly and professionally, ensuring a positive experience from arrival to departure.
- Assists with maintaining a clean environment for clients and staff.
- Answer client questions and provide assistance when necessary.
- Answer and manage incoming phone calls and emails, providing information or directing inquiries to the appropriate staff members in a timely manner.
- Schedule, confirm, and reschedule client appointments, managing multiple calendars efficiently.
- Assist new clients with the intake process, including collecting initial information and ensuring all required paperwork is completed accurately and confidentially.
- Register new clients and initiate client records in the Electronic Health Records (EHR) system.
- Verify insurance coverage and benefits for clients, answer basic insurance and billing questions, communicate with clients regarding insurance benefits, copays, deductibles, and assist with processing claims.
- Verify information for upcoming appointments.
- Verify patient paperwork and consent forms for completion and scan documents, insurance card(s) and photo identification into the EHR
- Manage communication with other professional offices when necessary, such as requesting medical referrals.
- Assist with client records, including scanning, filing, and transferring information as needed.
- Maintain accurate and up-to-date client records, both electronic and physical, in compliance with HIPAA regulations and other data protection guidelines.
- Ensure the confidentiality and security of all client information at all times.
- Provide general support to staff to provide assistance with operational needs and ensure smooth daily operations.
- Manage general office operations, including opening and closing procedures, ensuring a safe, clean and welcoming environment.
- Monitor and maintain office supply inventory.
- Make copies of medical forms and keep blank files stocked in the office.
- Other duties as assigned.
Join us in creating a productive environment where your organizational talents shine! We value proactive individuals who thrive on supporting teams through excellent administrative practices. This is more than just an office job — it’s an opportunity to grow your career while making a meaningful impact every day.
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $22