What are the responsibilities and job description for the House Cleaners position at CottageCare?
Company Description CottageCare is a leader in the house cleaning industry, specializing in eco-friendly, high-quality home cleanings that put customer needs first. The company is committed to giving clients freedom from housework so they can focus on what matters most to them. Services are tailored to each household, using environmentally conscious products and thorough cleaning practices. CottageCare is bonded and insured, offers a 100% money-back guarantee, and focuses on reliable, consistent service. The team strives to set high standards in professional home cleaning and customer satisfaction.
Role Description As a House Cleaner at CottageCare in Charlotte, NC, you will perform detailed cleaning tasks in clients’ homes, including dusting, vacuuming, mopping, bathroom and kitchen cleaning, and general tidying. You will follow established checklists and eco-friendly cleaning procedures to ensure each home meets CottageCare’s quality standards. Daily responsibilities include safely handling cleaning products, managing basic laundry tasks as requested, and maintaining cleaning equipment and supplies. You will interact professionally with clients on-site, responding to their needs, answering questions, and ensuring a positive service experience. This is a full-time, on-site role that requires reliability, attention to detail, and the ability to work both independently and as part of a team.
Qualifications
Role Description As a House Cleaner at CottageCare in Charlotte, NC, you will perform detailed cleaning tasks in clients’ homes, including dusting, vacuuming, mopping, bathroom and kitchen cleaning, and general tidying. You will follow established checklists and eco-friendly cleaning procedures to ensure each home meets CottageCare’s quality standards. Daily responsibilities include safely handling cleaning products, managing basic laundry tasks as requested, and maintaining cleaning equipment and supplies. You will interact professionally with clients on-site, responding to their needs, answering questions, and ensuring a positive service experience. This is a full-time, on-site role that requires reliability, attention to detail, and the ability to work both independently and as part of a team.
Qualifications
- Strong customer service and communication skills to interact professionally with clients and team members.
- Excellent organization skills to follow cleaning schedules, checklists, and tailored service plans for each home.
- Ability to perform laundry-related tasks, including washing, drying, and folding, when requested by clients.
- Willingness to participate in training and follow established cleaning standards, safety protocols, and eco-friendly practices.
- Previous experience in residential or commercial cleaning is preferred but not required.
- Ability to lift, carry, and move cleaning equipment and supplies and to stand, bend, and reach for extended periods.
- Reliable transportation to and from client locations in the Charlotte, NC area.
- High school diploma or equivalent is beneficial.