Field Project Manager Virginia Beach

Field Service Manager – Flooring / Builder DivisionPosition Overview

We are seeking an experienced Field Service Manager to join our flooring team. This is a hands-on, fast-paced position responsible for managing flooring projects in the field and serving as a key point of contact between our company, builders, jobsite superintendents, installers, and internal teams.

The ideal candidate has experience in flooring, residential construction, or working directly with production/home builders and understands the importance of schedules, quality installation, jobsite communication, and quickly resolving field issues.

Previous flooring or builder experience is highly preferred.

Key Responsibilities

• Manage multiple flooring projects from scheduling through installation, completion, and final service.
• Serve as a primary field contact for builders, superintendents, installers, and internal teams.
• Coordinate installation schedules to meet builder construction timelines and closing dates.
• Conduct regular jobsite visits to inspect installation quality, verify job readiness, and identify potential issues before they affect the schedule.
• Troubleshoot and resolve field issues involving installations, materials, measurements, jobsite conditions, and workmanship.
• Communicate professionally and proactively with builder superintendents and customers regarding schedules, changes, delays, and service needs.
• Review flooring take-offs, purchase orders, selections, and change orders for accuracy.
• Coordinate with installers and subcontractors to ensure work is completed correctly, safely, and on schedule.
• Work closely with warehouse, purchasing, scheduling, sales, and customer service teams to ensure materials and labor are available when needed.
• Monitor open jobs, punch items, service requests, and callbacks through completion.
• Help minimize installation errors, unnecessary service calls, material waste, and project delays.
• Use RFMS flooring management software to track jobs, documentation, estimates, quotes, purchase orders, and project status.
• Ensure completed work meets company quality standards, builder requirements, manufacturer specifications, and applicable building codes.
• Maintain strong working relationships with builders, field personnel, installers, and customers.

Qualifications

• Flooring industry and/or residential builder experience strongly preferred.
• Experience managing field operations, construction projects, installations, or builder accounts preferred.
• Strong understanding of construction schedules and the ability to manage multiple active jobs at the same time.
• Knowledge of flooring products and installation practices is highly desirable.
• Ability to read and understand blueprints, floor plans, take-offs, and construction documents.
• Experience reviewing estimates, purchase orders, and job costing information.
• RFMS experience is preferred; candidates with experience using similar flooring or construction management software will also be considered.
• Strong problem-solving skills and the ability to make sound decisions in the field.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Detail-oriented with a strong commitment to quality and customer service.
• Comfortable working directly with builders, superintendents, subcontractors, installers, and homeowners.
• Ability to work independently while also collaborating closely with an internal team.

What We’re Looking For

We are looking for someone who understands that successful builder flooring projects require more than simply scheduling an installation. The right person will be proactive, organized, accountable, and comfortable being in the field. You should be able to spot problems early, communicate clearly, hold installers accountable for quality, and keep projects moving so our builder customers can stay on schedule.

If you have experience in flooring, builder operations, residential construction, or construction field management and enjoy solving problems and keeping projects on track, we would like to hear from you.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Ability to Commute:

• Virginia Beach, VA 23455 (Required)

Work Location: In person

Salary : $18 - $25