What are the responsibilities and job description for the Shift Supervisor position at Costa Vida?
A place to grow, build your resume & increase your professional value. Costa Vida is a meticulously run business where you can have a real career. Costa’s leaders are masters in their class, so you can learn while you earn.
The hourly Shift Supervisor (SS) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guests, people & operations. The SS supports the General Manager (GM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, Guest service and people. The SS operates under the direction of the GM and directly manages a shift of Team Members.
Summary Of Essential Duties And Responsibilities:
- Follows all cash control and security procedures (e.g. safe counting, cash drawers)
- Maintains inventory by performing Daily and Weekly inventory inspections
- Receives inventory truck orders
- Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
- Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
- Sets an example for Team Members by working hard to implement shift plan and drive operational results
- Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates Team Members during the shift on each of the workstations
- Reviews restaurant results to identify successes and areas for improvement
- Ensures that restaurant upholds operational and brand standards
- Performs duties of the Team Member when necessary
Qualifications And Skills:
- Must be at least sixteen (18) years of age
- Comfortable working in a fast-paced environment
- Ability to interact and lead in a positive and professional manner with Guests and coworkers
- Willingness to learn all areas of restaurant operations & work multiple stations
- High School Diploma or GED required, 2 years of college preferred
Supplemental pay
- Tips
Benefits
- Flexible schedule
- Paid time off
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Paid training