Order Desk

Job Overview

We are seeking a detail-oriented and proactive Order Administrator to join our dynamic team. The ideal candidate will play a crucial role in managing customer orders, ensuring timely processing, and providing exceptional support to our clients. This position requires strong communication skills and the ability to work efficiently in a fast-paced environment.

Duties

• Process customer orders accurately and efficiently using computerized systems.
• Conduct outbound calling to confirm order details and address any customer inquiries.
• Provide excellent customer support by analyzing issues and resolving them promptly.
• Perform data entry tasks to maintain accurate records of orders and customer interactions.
• Communicate effectively with sales teams to ensure alignment on order fulfillment.
• Utilize call center experience to manage high volumes of incoming calls while maintaining professionalism.
• Assist in tracking order status and updating customers on delivery timelines.
• Collaborate with other departments to streamline order processing and enhance customer satisfaction.

Qualifications

• Proven experience in customer support or sales, preferably in an administrative role.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Proficiency in using computerized systems for order management.
• Bilingual candidates are highly desirable to assist a diverse clientele.
• Experience in outbound calling is a plus, demonstrating initiative in customer engagement.
• Familiarity with call center operations is beneficial but not mandatory.
• Excellent organizational skills with the ability to prioritize tasks effectively.

Join us as an Order Administrator where your contributions will directly impact our customers' experiences and help drive our success

Job Type: Full-time

Pay: $ $22.00 per hour

Work Location: In person

Salary : $22