What are the responsibilities and job description for the Group Sales Account Executive position at Cosmic Sports?
Overview
Cosmic Sports, based in Petersburg VA, combines competitive sports and sports entertainment to present a unique fan engagement experience offered by no other sports organization. The organization features Cosmic Baseball, and Cosmic Hockey.
Summary/Objective
Want an opportunity to work in the fastest growing company in sports entertainment? Cosmic Sports is known for high-energy games, strong community presence, and innovative fan experiences.
Group Sales Account Executives focus on generating revenue for the organization primarily through group ticket sales. This role will develop and execute their own personal business plan centered around finding, closing, then retaining group sales business for the organization. Responding to referrals, group ticketing requests, and working with prior year groups are the main channels. This role also includes front gate responsibilities (e.g. checking in groups, and operating guest services where game day ticket issues are resolved.
Essential Functions
- Prospect, qualify, and set appointments with organizations, businesses, and community groups to secure group lottery entries across markets nationwide
- Actively manage inbound group lottery requests by contacting, qualifying, and guiding prospects through the buying process to ensure high conversion rates.
- Develop and execute a personal sales plan centered around maximizing group entries and delivering consistent ticket revenue growth.
- Provide customer service and year-round account management by maintaining regular communication with group leaders and decision makers.
- Represent the organization at games, local events, and community functions to build relationships and promote ticket sales.
- Collaborate with local and tour market partners to identify new promotional opportunities that increase lottery participation.
- Listen carefully to each prospect’s needs and match them with ticketing assets and group experiences the organization can provide.
- Maintain accurate records of all sales activity by consistently updating CRM systems after each point of contact.
- Work persistently to generate new business through outbound calls, emails, social media, and referrals, ensuring a robust pipeline in all markets.
- Assist in developing and refining group sales strategies to maximize attendance and enhance the overall customer experience.
Required Experience and Qualifications
- Minimum of 1-2 years of proven sales experience preferred, but not required. Proven track record of exceeding individual sales goals.
- Ability to present sales collateral, handle objections, negotiate and close ticket sales business.
- Excellent communication skills, both oral and written
- Ability to handle multiple tasks at once, and prioritize results
- Strong analytical skills
- Ability to work collaboratively within a team environment
- Ability to work independently and self-motivate
- Strong time management and organizational skills
- Ability to work in an innovative, fast-paced environment
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Previous work with a sports team is preferred, but not required
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment
This job operates in an office setting as well as baseball stadiums across the country as part of the Cosmic Takeover Tour. This role including attending high intensity, and loud events. On gamedays, your role may entail you to be outdoors for hours at a time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close and focused vision. This is a largely sedentary role.
Position Type and Expected Hours of Work
This is a full-time position. Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays.
This is a full-time position. Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays.
Travel
Travel is expected in this role as the Cosmic Takeover Tour delivers the experience to ~30 cities across the US.
Compensation
Travel is expected in this role as the Cosmic Takeover Tour delivers the experience to ~30 cities across the US.
Compensation
- Salary: $35k, plus commission
- Optional Healthcare Benefits
- Option to participate in a 401K
- Vacation and sick leave time accrual
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $35