What are the responsibilities and job description for the Front Office Receptionist, Client Coordinator position at Cosmetic Skin & Laser Center?
Ready to love where you work? Join our positive work culture at Cosmetic Skin & Laser Center & RegenCen and help us help others look and feel their best.
Founded in 2001, we are industry leaders in aesthetic and regenerative medicine.
We are currently seeking a Front Office Receptionist, Client Coordinator for our Traverse City location. As the first point of contact when a client walks through the door, this role is responsible for providing a seamless experience throughout service visits.
Candidate must have outstanding customer service skills and enthusiasm in developing strong, long-standing relationships with patients in the community.
Responsibilities:
- Facilitate positive client experience from first impressions walking through the door, to checking out after provided services
- Schedule appointments through in-person interaction and phone calls with clients and aesthetic providers
- Maintain client accounts by obtaining necessary intake forms prior to scheduled services
Requirements:
- Experience in customer service, marketing, or sales
- Aesthetic, family practice, dermatology or plastic surgery office experience is preferred
- A positive, hardworking attitude
- Must be a self starter, enjoy independence and a team player - 100% support of all team members is expected at all times
- The industry is always changing and we are always growing, so if you don’t enjoy change and growth, please don’t apply
- Candidate is expected to stay current on product lines and service
