Deli Supervisor

Description:

The Deli Supervisor is a key leadership role responsible for overseeing all aspects of deli operations, ensuring exceptional customer service and product quality. This position requires a proactive and energetic individual with strong leadership and management skills, coupled with a thorough understanding of food safety and sanitation practices. The Deli Supervisor will be responsible for coordinating daily activities, managing staff, and maintaining a clean and efficient work environment. Excellent verbal communication and interpersonal communication skills are essential for success in this role.

Responsibilities:

• Oversee daily deli operations, ensuring efficient workflow and adherence to company standards.
• Manage and train deli staff, providing guidance and support to foster a positive and productive team environment.
• Maintain strict adherence to food safety and sanitation guidelines, ensuring a clean and safe work environment.
• Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and professionally.
• Manage inventory, ordering, and merchandising of deli products to maximize sales and minimize waste.
• Coordinate staff schedules to ensure adequate coverage and efficient operations.
• Demonstrate leadership by setting a positive example and motivating the team.
• Ensure the cleanliness of the deli, including food preparation areas, display cases, and equipment.
• Effectively communicate with team members and management regarding operational needs and performance.
• Monitor and manage food costs, striving to achieve profitability goals.

Minimum Qualifications:

• Working knowledge of food safety and sanitation regulations.
• General knowledge of retail operations and food services.
• Demonstrated leadership and management skills.
• Excellent verbal communication and interpersonal communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• High school diploma or equivalent.
• Ability to speak and understand the English language.
• Punctuality and reliability are essential.

Preferred Qualifications:

• Experience in a supervisory role within a deli or similar food service environment.
• Experience with merchandising and inventory management.
• Certification in food safety and sanitation.
• 3-5 years of experience in a customer-facing role.