What are the responsibilities and job description for the Inside Sales Coordinator position at COSCO Container Lines Americas, Inc.?
COSCO SHIPPING (North America) Inc. is seeking an Inside Sales Coordinator to join their Sales Support Group their Oakbrook Terrance, IL operations office. Specific responsibilities and duties include, but are not limited to:
- Providing sales support especially during times when AE is on calls or out of the office
- Rate quotations and bid preparation
- Preparing amendment and new s/c requests and submitting them to NASC.
- Submitting requests for additional free time on behalf of customer
- Submitting routing requests for review/approval
- Creating and maintaining CPFs
- Answering calls directed to the sales hunt group and direct calls from customers
- 3rd Party Platform contract maintenance/Input
- Preparing reports for accounts & sales reps upon request
- Interacting w/ accounts through email / phone and assisting them w/ inquires related to: rates, contract terms, tariff rules, customer service, documentation, operational Issues and general shipment inquiries.
- Assisting Account Executives and customers with problem resolution as necessary & liaising with customer service, documentation and operations to address customer inquiries/complaints
Requirements:
- Strong understanding of global transportation pricing methods/processes
- 4 year college degree preferred
- Excellent office skills in Excel,( pivot tables,etc) Access Database, Word
- Strong professional interpersonal skills
Preferred:
2 years of accounting experience
Bachelor's degree
What We Offer:
- Comprehensive health coverage – including medical, dental, and vision plans
- Flexible Spending Accounts (FSA) – for health care and dependent care expenses
- Commuter benefits – to help cover mass transit and parking expenses
- 401(k) retirement plan – with a 100% company match up to 6%
- Generous Paid Time Off
- Annual Discretionary Bonus - based on individual and company performance
- Company-paid life insurance – with the option to purchase additional coverage
- Fully covered short-term and long-term disability insurance
- Employee Assistance Program (EAP) – free, confidential support for personal and work-related challenges
Job Type: Full-time
Pay: $50, $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- Bachelor's (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $60,000