Program Support Specialist

We are CorSource Technology Group, a locally owned technical staffing and recruiting firm in Portland, Oregon.

We encourage you to submit your resume to the job posting link, or directly contact: recruiting@corsource.com, 503-726-4545

19823

Program Support Specialist 1

12 months

Portland

This position closes to submittals on July 22nd.

Position requires the ability to meet federal background and compliance requirements.

OVERVIEW

Assignment

This full-time contract Program Support Specialist 1 assignment will provide a wide range of program and administrative support to the Office of Cyber Security (OCS, JB org) within the Information Technology (J) organization at the company. This assignment will serve as a liaison between JB management, work units, support staff and other IT organizations to help the day-to-day operations of the work group run smoothly. This assignment will also assist JB management with oversight and governance activities.

This program support specialist must have strong attention to detail, strong organizational skills, and the ability to adapt rapidly to changing circumstances and deal well with ambiguity. They must consistently meet deadlines while handling competing priorities in a professional way.

Organization

The Office of Cyber Security is responsible for the overall cyber security of the agency, including providing cyber security operations and analysis, forensics and intelligence analysis, cyber incident management, assessment and verification of compliance, risk management and assurance analysis, and training, awareness, and outreach.

The OCS is located at the company HQ in Portland, OR and is made up of managers and staff who are cyber security specialists with a mix of Federal employees, contractors, and managed services vendors on staff. There may be occasional travel to company offices in Vancouver depending on work needs. The work of the OCS is highly consequential to the security of the company. Cyber security is an information and communication-intensive function requiring focus and discipline and discretion. At times it can be fast paced. Staff are expected to interact with people from all levels of the agency in a collaborative environment. We strive for professionalism in all that we do and expect respect and support for each other and our colleagues in other organizations. We are a highly skilled and professional team with a very serious mission.

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager or other federal personnel with the authority to do so.

• Program Support Responsibilities (Approximately 60% of the time):
• Support, coordinate, and help facilitate OCS processes and activities:
• Budgetary Support and Analysis for OCS.
• Prepare regular budget reports and summaries for management review.
• Utilize and maintain designated budget tracking system, ensuring data accuracy and accessibility.
• Assists in capturing future budget needs.
• Assist with compliance with the company budgetary procedures.
• Participate in cost management meetings and assist in coordinating responses for budget related items.
• Track OCS Staff external training and certifications, including costs.
• Utilize approved programs and data sources (such as financial management systems, project tracking tools, and designated data repositories) to generate comprehensive reports and analyses for OCS leadership. This includes assisting in maintaining and validating performance metrics reports, ensuring data accuracy and consistency within established government guidelines.
• Coordinate workshops and training for OCS and other company staff: gather and prepare materials, coordinate formalized group trainings.
• Provide resource management support, which may include:
• Administrative/Clerical Responsibilities (Approximately 40% of the time):
• Provide a wide variety of confidential administrative and clerical support to managers and management staff; serve as a point of contact between staff and other work groups, facilitate communication and appropriate actions; and assist with the day-to-day operations, which may include:
• Greeting visitors; address questions and business involving established policy or routine matters, take messages, set appointments and refer visitors to other company personnel as appropriate.
• Review and finalize documents, memos, and letters to verify proper formatting and accuracy.
• Review incoming correspondence; respond to most questions and complete most business involving established policy or routine matters and forward matters requiring action to appropriate staff following up to verify a timely response.
• Perform faxing, scanning, and photocopying, and work with the company print shop to request printing and other services.
• Update and maintain desk reference manual.
• Assist manager by keeping abreast of training deadlines and necessary personnel actions.
• Set up and coordinate interviews and meetings for managers, including preparing proper access documents and escorting visitors.
• Fulfill request for needed office supplies and coordinate computer, copier, and printer maintenance.
• Assist in the logistical coordination of onsite meetings with vendors, including scheduling, room setup, and ensuring necessary resources or materials are available.
• Support the Administrative Team:
• Serve as backup to Administrative Assistants in the J org as needed.
• Work as a team member to:
• Work together to standardize, streamline, and improve overall administrative processes throughout the organization.
• Help resolve organizational administrative issues and work on solutions as a group.
• Complete teamwork assignments.
• Collaboratively complete scheduling/travel/training and other organizational requirements.
• Provide administrative support and coverage to the CIO’s office by serving as a backup for the IT Management Associate II (BFTE Administrative Lead).
• Provide a variety of confidential administrative/clerical tasks for the CIO, Organization Managers and Staff as requested by the CIO.
• Work includes coordinating calendars, meetings, travel, administrative processes, assisting managers, staff, and customers in the performance of programs, projects, and office functions; serving as liaison between the CIO and organizations, other IT managers, and the immediate staff and other groups across the agency.
• Coordinating and tracking reporting requirements and annually required or new, ad-hoc activities related to federal staff including creation/submission of travel documents and telework agreements and required training.
• Assist with development and drafting of annual managers’ and employees’ performance appraisal plans, which may include:
• Scheduling performance appraisals and mid-point reviews for federal staff.
• Scheduling and tracking to completion all managers’ and employees’ progress reviews, while performing associated follow-up to obtain requisite signatures and approvals.
• Validating that documentation submission to Human Capital Management (HCM) is accurately completed and completed within established timelines.
• Maintain filing system in accordance with compliance requirements. File and disperse documents/letters to appropriate personnel. Verify that all official records, including personnel records, are accurately maintained for auditing purposes. Maintain file records in accordance with the Information Governance & Lifecycle Management (IGLM) system. Validate that official records are accurately maintained for auditing purposes.
• May coordinate or assist with organizational and agency events such as presentations, retirements, project or employee recognition celebrations, and CFC events.
• May provide basic information/support to the manager by viewing/providing information utilizing the DOE E-performance management system.

REQUIREMENTS

Education & Corresponding Experience

• An associate’s or bachelor’s degree in business administration, management, accounting, computer science, or a related field is preferred.
• 1 years of experience is required with an applicable bachelor’s degree.
• 3 years of experience is required with an applicable associate’s degree.
• 5 years of experience is required without a degree or applicable degree.

Required Technical Skills & Experience

• Intermediate skills in Microsoft Office Suite products, including Teams, Word, Visio, PowerPoint, Excel, and Outlook.
• Intermediate skills in SharePoint sufficient to support, manage, edit, and maintain sites.

All qualified applicants at CorSource Technology Group will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Does this position sound interesting, but perhaps not for you? If you know of a friend or colleague that could be a match, your referral could be worth a referral bonus.

recruiting@corsource.com, 503-726-4545