D2C Operations Specialist - Fanatec

Your responsibilities:

• Monitor product availability and inventory levels across the webshop
• Verify that pricing, product information, attributes, and translations are accurate, complete, and consistent across the webshop and backend systems and flag discrepancies
• Execute recurring operational tasks in the webshop backend
• Manage pricing uploads and conduct regular pricing audits
• Support product launches, product changes and product transitions, including configuration tasks
• Maintain and monitor the Quality Plan in Oracle (in coordination with the CS team)
• Manage Shopify coupon creation, setup, testing and monitoring to ensure correct functionality in alignment with commercial campaigns
• Monitor orders and identify cases that are not progressing as expected
• Review aging orders and potential backlog on a regular basis
• Communicate order hub changes to Planning and other teams
• Provide guidance on the handling of individual orders based on defined guidelines
• Flag recurring issues related to inventory accuracy, system behavior or fulfillment to the responsible teams
• Support smooth order processing and minimal order backlog to meet customer expectations

Essential Skills and Experience:

• 1–3 years of experience in e-commerce operations, digital commerce, ERP-driven environments or comparable operational roles including backend configurations and data maintenance
• Strong analytical capabilities with the ability to interpret operational data, identify patterns and inconsistencies and derive actionable conclusions
• Strong attention to detail combined with a structured, process-driven working style
• Ability to independently identify operational risks, prioritize issues and escalate effectively to relevant stakeholders
• Clear and professional communication skills with the ability to collaborate cross-functionally in an international environment
• High level of ownership and accountability for data accuracy and operational reliability