TDOC REHABILITATION SERVICES SPECIALIST 2*- 10062026-81586

Job Information

State of Tennessee Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, KNOX COUNTY

This position is located in the Knoxville CRC/DRC.

For more information, visit the link below:
https://www.tn.gov/content/dam/tn/correction/documents/jobs/RS2DRCCRCJobID81586.pdf

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full-time relevant experience in corrections, community supervision, case management, rehabilitation services, or related field.

Substitution of Experience for Education: Full-time relevant experience in corrections, community supervision, case management, rehabilitation services, or related field may be substituted for the required education on a year for year basis.

Substitution of Education for Experience: One year of relevant graduate coursework in criminal justice, social work, psychology, or behavioral science may be substituted for the one year of relevant experience.

Necessary Special Qualifications: A valid vehicle operator's license is required for employment.

Overview

Under general supervision, the TDOC Rehabilitative Services Specialist 2* provides comprehensive support and programming within the DRC and CRC to assist offenders in achieving successful community reintegration. An employee within this class coordinates services, facilitates non-clinical programming, and collaborates with internal and external partners to address employment, housing, volunteer engagement, and other resource needs. The TDOC Rehabilitative Services Specialist 2* may serve in specialized roles such as Employment Specialist, CRC Coordinator, Volunteer Coordinator, or Housing Support Specialist. This class differs from TDOC Rehabilitative Services Specialist 1* in that incumbents perform work with greater independence and responsibility.

Responsibilities

• Plans, coordinates, and facilitates programming, services, and group sessions that promote rehabilitation, skill development, resource access, and successful community reintegration, including employment readiness, housing support, volunteer-led activities, and other transitional services.
• Connects participants to community resources such as employment, housing, education, and social services while maintaining collaborative relationships with internal staff and external partners.
• Provides job readiness training and assist participants in securing employment opportunities through partnerships with local employers and workforce agencies.
• Oversees day-to-day operations of assigned resource centers, ensuring efficient service delivery and compliance with policies, and maintain accurate tracking and reporting of program data and outcomes.
• Coordinates volunteer activities, including on-boarding, training, and scheduling, while ensuring compliance with all requirements and providing coverage for volunteer-led programs when necessary.
• Assists participants with housing needs and connects them to appropriate community resources to support stability and reintegration.
• Maintains accurate offender records and program documentation while ensuring adherence to departmental standards and applicable regulations.

Competencies (KSA's)

Competencies:

• Collaborates
• Communicates Effectively
• Instills Trust
• Interpersonal Savvy
• Situational Adaptability

Knowledges:

• Customer and Personal Service

• Law and Government

Skills:

• Active Learning and Listening

• Speaking
• Coordinating
• Instructing

• Time Management

Abilities:

• Speech Clarity
• Speech Recognition
• Written Comprehension

Tools & Equipment

• Laptop
• Monitor
• Docking Station
• Cell Phone