What are the responsibilities and job description for the Business Representative position at Corporate Resources of Illinois?
Business Representative – Hoffman Estates, IL
$50,000 - $55,000 Annually Full benefits, 401K Match, Bonus potential, and PTO
We are a clothing manufacturer focused on producing high-quality, sustainable apparel that delivers both performance and design. We pride ourselves on efficiency, precision, and strong communication across all departments to ensure our customers receive the best possible service. We’re looking for a Business Representative to join our growing team and help manage the order process from start to finish.
In this role, you’ll handle order entry, coordinate with production and logistics, and communicate directly with customers to ensure accuracy and on-time delivery. The ideal candidate is detail-oriented, organized, and comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities
Order Management:
- Accurately enter and process customer orders into the system
- Review purchase orders for accuracy, pricing, and product availability
- Coordinate with production and warehouse teams to ensure timely fulfillment
- Prepare and send order confirmations, invoices, and shipping details
Customer Communication:
- Serve as the main point of contact for customer inquiries regarding orders, shipping, and product information
- Provide updates on order status, back-orders, and lead times
- Resolve order or delivery discrepancies quickly and professionally
- Maintain strong relationships through clear and consistent communication
Administrative Support:
- Maintain accurate customer and order records in the database
- Generate and update reports related to order activity and inventory status
- Support the sales and operations teams with data entry and documentation
- Assist with process improvements to enhance accuracy and efficiency
Qualifications
- Bachelor’s degree required
- 6 months of internship experience preferred
- Strong analytical and math skills and attention to detail
- Excellent written and verbal communication abilities
- Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- Dependable, team-oriented, and able to manage multiple priorities
*Corporate Resources has been hired by our client to recruit for this open position and any/all other positions as requested and posted.
Salary : $50,000 - $55,000