What are the responsibilities and job description for the Manager - Financial Operations position at Corpay?
What We Need
Corpay is currently looking to hire a Manager – Financial Operations with our growing Banking and Financial operations team. This position falls under our Corporate Services line of business and is located in Richmond, VA on a hybrid basis.
The Financial Operations Manager oversees the daily execution of funding processes, banking activities, and payment workflows. This role manages specialists responsible for ACH processing, check follow‑up, refunds/reissues, file approvals, and exception handling. The Manager ensures treasury‑connected responsibilities are completed accurately and timely while maintaining strong internal controls and high‑quality client/vendor support.
You will report directly to the VP Banking and Financial Operations and regularly collaborate with the wider banking and financial operations, Treasury and F&A teams.
How We Work
As the Manager – Financial Operations, you will be expected to work in a hybrid office environment. Corpay will set you up for success by providing:
Leadership & Team Management
Basic
Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
Why Join Corpay?
Corpay is currently looking to hire a Manager – Financial Operations with our growing Banking and Financial operations team. This position falls under our Corporate Services line of business and is located in Richmond, VA on a hybrid basis.
The Financial Operations Manager oversees the daily execution of funding processes, banking activities, and payment workflows. This role manages specialists responsible for ACH processing, check follow‑up, refunds/reissues, file approvals, and exception handling. The Manager ensures treasury‑connected responsibilities are completed accurately and timely while maintaining strong internal controls and high‑quality client/vendor support.
You will report directly to the VP Banking and Financial Operations and regularly collaborate with the wider banking and financial operations, Treasury and F&A teams.
How We Work
As the Manager – Financial Operations, you will be expected to work in a hybrid office environment. Corpay will set you up for success by providing:
- Assigned workspace in Richmond, VA on a hybrid basis.
- Company-issued equipment.
- Formal, hands-on training.
- Collaborative and supportive team environment
- Managing workload, task delegation, and performance of Specialists and Analysts.
- Monitoring daily banking activities including NOCs, returned items, and outstanding payment follow‑up; clear exceptions within SLA.
- Oversee funding file preparation, batch approvals, and payment‑file creation.
- Reviewing and approve refunds, reissues, stop‑pay/void requests per policy and authority limits.
- Maintaining reconciliation and control routines; monitor missed‑funding and stale‑check dashboards.
- Handling escalations requiring additional research and cross‑department coordination.
- Train new team members and reinforce documented SOPs across payment and cash‑movement workflows.
- Collaborating with Treasury, Finance, and IT to resolve issues and implement improvements.
- Track team KPIs, quality metrics, and cycle times; provide coaching and feedback.
Leadership & Team Management
- Goal setting, performance management, coaching
- Situational leadership and workload balancing
- Accountability for quality and timeliness
- Banking & treasury operations (ACH rules, NOCs, returns, stale checks)
- Quality assurance and audit readiness
- System proficiency in banking portals, payment systems, and reconciliation tools
- Cash‑management concepts and liquidity timing
- Banking platform fluency and audit/reporting artifacts
- Regulatory awareness (e.g., NACHA; check rules at a conceptual level)
- Structured problem solving and root‑cause analysis
- Disciplined process execution and continuous improvement
- Clear, timely communication with stakeholders
- Adaptability in a fast‑paced, high‑volume environment
- Customer focus with professional demeanor
Basic
- Bachelor’s degree in Accounting, Finance, Business, or related field (or equivalent experience)
- 3–5 years in financial or treasury operations
- Strong Excel and troubleshooting capabilities
- Prior people‑leadership experience
- Experience with payment risk controls and bank portal administration
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrolment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
- Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
- Empowering our people to share their experiences and ideas through open forums and individual conversations; and
- Valuing each person’s unique perspectives and individual contributions.
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
Why Join Corpay?
- Impact: Play a pivotal role in a key function, bringing your expertise.
- Global Reach: Be part of a company with a presence in over 80 countries and a team of more than 10,000 employees worldwide.
- Culture: Join a passionate, collaborative, and inclusive team that values your contributions.
- Rewards: Competitive compensation package, including equity, health benefits, and more.
- Growth: Opportunities for professional development and career advancement in a fast-growing company.
- Forbes Global Growth Champion: CORPAY (FLEETCOR) is one of the 250 fastest-growing companies in the world as determined by Forbes and Statista.
- Forbes World’s Most Innovative Companies: CORPAY (FLEETCOR) has made this prestigious list of leading innovative companies 4 years in a row!
- Fortune 1000 Company: CORPAY (FLEETCOR) was one of the largest movers in the new rankings of the largest companies in America, ranking #872.
- S&P 500: In 2018, CORPAY (FLEETCOR) joined the S&P stock index comprised of the 500 leading US stocks.