What are the responsibilities and job description for the Administrative Assistant position at Coronados Pool Renovations Inc?
Customer Service Representative (Full Time)
Salary: $20 per hour to start
** Increase based on Experience and Performance during the first three Months**
Location: Telford, PA 18969 (On-site)
We are looking for a reliable, organized, and detailed Customer Service Representative to join our growing team. This position is critical to the department's day-to-day operations and requires excellent communication skills, organization, and the ability to multitask in a dynamic environment.
Commitment: Punctuality and reliability are essential.
Responsibilities
1. Respond professionally to incoming phone calls and emails.
2. Review contracts and enter work orders accurately.
3. Schedule and coordinate appointments for employees and customers.
4. Maintain accurate records of clients, contracts, and agendas.
5. Resolve scheduling conflicts and address customer concerns.
6. Ensure contracts are paid in full before completion of work.
7. Effectively use Microsoft Word, Excel, and other office programs.
Qualifications
This company operates with approximately 50% foreign employees; therefore, the position requires to be bilingual (advanced English and basic Spanish).
1. Strong customer service and communication skills.
2. Excellent attention to detail and good time management.
3. Ability to multitask and work well in a team.
4. Basic computer and Microsoft Office skills.
5. Previous office or customer service experience preferred.
Opening hours
1. Monday – Friday: 8:00 a.m. – 5:00 p.m.
2. High Season (March to August): Saturdays 8:00 am to 2:00 pm
Benefits:
1. Health Insurance
2. Overtime
3. Paid Vacations
4. Referral Program
5. Bonus
6. Others
Pay: $20.00 - $25.00 per hour
Expected hours: 40.0 – 50.0 per week
Benefits:
- Health insurance
- Referral program
Work Location: In person
Salary : $20 - $25