What are the responsibilities and job description for the Medical Call Center Appointment Scheduler position at Corona Temecula Orthopaedic Associates?
We are growing! Corona-Temecula Orthopaedic Associates is a busy, fast-paced orthopedic office with multiple locations and providers. The ideal candidate will be able to handle busy phone lines in a professional, effective and succinct manner. The practice has a high HMO clientele, so the HMO referral and authorization process must be understood completely.
Job duties:
- Schedule patient appointments per insurance protocols necessary to ensure payment
- Review, assess and verify patient insurance coverage
- Accurately collect demographic & insurance information
- Obtain pre-certification and schedule appointments accordingly
- Act as backup operator for a busy call center
- Cross-train as backup for front desk receptionists
Requirements:
- Strong understanding and experience with Health Management Organization (HMO) and Preferred Provider Organization (PPO) practices.
- Demonstrated understanding of referral and authorization processes.
- Minimum of 1 year experience in a medical setting
- Excellent computer skills
- Excellent communication skills
- Previous referral coordination experience a plus
- Orthopedic experience a plus
- Spanish a plus
***This position is in Corona only, please do not apply if full-time work in Corona is not feasible***
Job Type: Full-time
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
Salary : $21