What are the responsibilities and job description for the Medical Scheduler - Call Center position at CornerStone Staffing?
As a Call Center Healthcare Appointment Scheduler, you'll be the advocate that connects patients to essential healthcare appointment services—using your call center, empathetic mindset, scheduling skills and customer service expertise to ensure every patient is handled with care and urgency.
Healthcare Appointment Scheduler- Call Center
Location: Lewisville, TX | Onsite
Compensation & Schedule
• $18.50/hour
• Hours: 7:00 AM – 7:30 PM
• W2 employment
• Immediate start available
ROLE IMPACT
Join a leading outpatient diagnostics provider where you'll play a key role in helping patients access vital services. As a Patient Access Representative, you'll schedule appointments, manage high call volumes, and ensure accurate patient information—all while delivering excellent customer service.
KEY RESPONSIBILITIES
• Schedule and confirm imaging appointments using digital scheduling tools
• Accurately enter patient details, insurance, and billing data
• Provide instructions to patients and providers about procedures and locations
• Handle high-volume calls while multitasking across systems
• Work with referring offices to gather documentation and escalate issues
MINIMUM QUALIFICATIONS
• 1–3 years in healthcare scheduling, billing, or customer service
• Experience in high-volume call centers
• Typing speed: 40 WPM
• Bilingual skills preferred
CORE TOOLS & SYSTEMS
• Digital scheduling systems
• Multi-screen data entry platforms
• Call management software
PREFERRED SKILLS
• Background in multi-site scheduling
• Familiarity with medical terminology
• Experience with insurance verification
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
Salary : $19
