What are the responsibilities and job description for the Credit Dispute Admin position at CornerStone Staffing?
Credit Dispute Administrator
Location Fort Worth, TX | Onsite
Compensation & Schedule
• $21/hour
• Monday to Friday, 8:00 AM – 5:00 PM
• W2
• Start date: 11/3
Role Impact
As a Credit Dispute Administrator within the auto finance division, you will safeguard the accuracy of consumer credit reporting and protect both customer financial standing and company compliance. Success in this role means resolving disputes within regulatory timelines, ensuring Fair Credit Reporting Act (FCRA) adherence, and maintaining precise documentation that supports audit readiness and risk mitigation.
Key Responsibilities
• Investigate and resolve credit reporting disputes submitted by customers and major credit bureaus (Experian, Equifax, TransUnion)
• Review account histories, payment activity, and loan servicing data to validate dispute claims
• Partner with internal teams to obtain supporting documentation and verify account accuracy
• Prepare and submit compliant dispute responses within FCRA regulatory deadlines
• Maintain detailed case notes, documentation logs, and resolution records for audit and quality assurance purposes
Minimum Qualifications
• 2 years of experience in credit, collections, loan servicing, or financial services support
• Working knowledge of credit reporting processes and FCRA compliance requirements
• Strong attention to detail with clear written communication skills
Core Tools & Systems
• Microsoft Outlook
• Microsoft Excel
• Credit bureau platforms (Experian, Equifax, TransUnion)
• Dispute management and case tracking systems
• Auto finance account servicing software
• Document tracking and imaging tools
• Secure file transfer systems
Preferred Skills
• Experience in auto finance, indirect lending, or loan servicing operations
• Knowledge of Metro 2 credit reporting standards
• Background in customer service, conflict resolution, or escalated case handling
Legal Notice
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
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