What are the responsibilities and job description for the Accounts Payable position at CornerStone Staffing?
Accounts Payable
Location Dallas, TX | Onsite
COMPENSATION & SCHEDULE
• $18/hour
• Business hours
• W2
• Start date: ASAP
ROLE IMPACT
This role ensures accurate and timely processing of customer credits, returns, and refunds, supporting both online and branch operations within the CES Online division. The Credit & Returns Coordinator plays a key role in maintaining customer trust and satisfaction by managing return eligibility, validating documentation, and ensuring compliance with company policies. A strong attention to detail and a Customer.First.Always mindset are essential to success in this service-oriented environment.
KEY RESPONSIBILITIES
• Process and issue credits, debits, and refunds with accuracy and adherence to internal procedures.
• Review documentation (invoices, photos, notes, order history) to validate return eligibility and compliance with CES policies.
• Log, track, and resolve return requests from branches and online customers promptly.
• Coordinate with the Web Group to process customer refunds tied to online orders.
• Provide professional and empathetic customer support via phone, email, and ticketing systems.
• Assist with rebilling, pricing corrections, and investigation of order discrepancies.
MINIMUM QUALIFICATIONS
• High school diploma or equivalent
• Proficiency with Microsoft Excel
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
CORE TOOLS & SYSTEMS
• Microsoft Excel
• General Ledger (GL) systems
• Standard office software and equipment
PREFERRED SKILLS
• Experience in accounts payable or accounting support
• Background in electrical wholesale or related product lines
• Ability to work overtime as needed
PRE-EMPLOYMENT REQUIREMENTS
• Skills testing
• Drug screening
• Background check
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