What are the responsibilities and job description for the Medical Call Center Representative position at Cornerstone Medical Care?
We are Cornerstone Medical Care.
We deliver confidence and compassion by delivering exceptional, comprehensive, and personalized healthcare to adults in our community.
Our progressive, well established, very busy, and rapidly expanding Primary Care practice with over 15 providers, 2 locations, and host of ancillary services in Eastern and Southern Hillsborough counties invites you to apply to become an integral part of our team! This is an opportunity to join a highly respected and successful primary care office in Brandon, Florida. Our ideal candidate will be able to work efficiently in our fast-paced team-oriented environment where our patients come first.
Medical Call Center Representatives are responsible for receiving calls in a high volume call center environment, with primary job duties communicating with our patients in making appointments, talking clinical messages, delivering clinical messages and results, as well as basic triage and telephonic health screenings. Health oriented call center experience is preferred.
The successful candidate will have experience in a health care call center environment. We use a fully electronic medical record system, so a computer savvy individual that is capable of multitasking and handling a variety of applications is critical. Prior experience with an electronic medical record is required, especially direct experience with the Veradigm (formerly Allscripts) PM and EHR products. Fluency in Spanish is a plus. Teamwork and interpersonal skills are very important, and all candidates must complete a thorough interview process, background investigation, as well as a screening for illegal drugs.
Benefits include health, dental, vision, short and long term disability, life insurance, and 401(k), accrued vacation (PTO) time, holidays, and medical reimbursement accounts. Salary range is based on education and training.
Apply today to make a difference in the lives of our team and the patients we serve!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Medical Office or Call Center: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $19 - $22