Assistant Community Manager

Description

Assistant Community Manager

This job description serves as a detailed guide outlining the roles and responsibilities associated with the position of Assistant Community Manager (ACM) at Corner Property Management. It is designed to provide employees with a comprehensive understanding of the expectations and qualifications associated with this vital role.

FLSA Classification

Non-Exempt/Hourly

Schedule

• The business work week is Monday – Friday 8:30 am to 5:00 pm. This schedule can and may be determined by clients’ needs.
• May be required to work evenings and/or weekends as needed for association meetings, special or urgent projects/tasks (notice will be provided in advance).
• May be required to travel for industry training or Corporate Office events (notice will be provided in advance).
  
  

Organizational Hierarchy

• Reports to: Community Manager, Regional Director
• Supervises: Association Staff
  
  

The Primary Responsibilities of an Assistant Community Manager may change based on assignment. This is a general list of responsibilities. The main task of an Assistant Community Manager is to assist the Community Association Manager or Regional Director in day-to-day property operations.

Responsibilities

• Respond to and follow up on Board inquiries, directing all non-administrative tasks to the manager.
• Accept calls on behalf of the association, assist with unit owner concerns or maintenance issues, create work orders as needed.
• Keep Association Board Member Contact Lists and any Association notes and records organized within company software.
• Issue Work Orders as needed and notify the manager for follow-up.
• Coordinate clubhouse rental requests and reservations, as well as pool and gym facilities if applicable.
• Maintain information logs for access gate, remote, key logs, and other information in appropriate location.
• Cover and assist Community Manager with break, sick, and vacation coverage.
• Train new and current employees and participate in continuing education for upward mobility.
  
  

Requirements

Skills

• Take initiative to act without need for prompting.
• Recognize and address problems quickly and decisively.
• Exemplary Customer Service.
• Highly Organized.
• Ability to adhere to deadlines.
• Exemplary teamwork skills.
• Ability to work in a fast-paced environment.
• Ability to construct professional correspondence.
• Decision making skills.
  
  

Physical Requirements

• Ability to sit for extended periods of time.
• Ability to walk or stand for extended periods.
• Ability to lift up to 20 lbs.
  
  

Please note this description is not an exhaustive list of all responsibilities, duties, skills, efforts, and conditions associated with the position. The company reserves the right to modify, add, or remove duties and responsibilities as business needs dictate. While every effort has been made to include all aspects of the job, the document does not guarantee that the duties mentioned are the only tasks to be performed by the employee in this role. Employees may be asked to perform additional tasks or take on new responsibilities deemed reasonable within their role's scope. Employees will be notified of any changes to their responsibilities.

Salary Description

$23-$25/hour