What are the responsibilities and job description for the Customer Service Representative - IOU position at Corner Home Medical?
Corner Home Medical is a family owned and operated business to service Minnesota and its surrounding areas with the best quality care for providing durable medical equipment to those in need.
Do you love working with people? We are in the business of helping and assisting people to stay in their homes as long as possible. If you are a person who enjoys interaction with customers and variety in your work, this is a great job for you! As a leader in our community and with the business continuing to grow, we are looking to add an outgoing, energetic representative to assist our clients in a retail setting.
What You Will Do:
- Be knowledgeable of supplies, prices, and reimbursement.
- Be a knowledge expert of Incontinence, Ostomy, and Urological supplies
- Obtain insurance information and verify according to company guidelines.
- Key all documentation into the computer and verify all information for completeness and accuracy.
Responds to customer questions and concerns. -
What We are Looking for:
Previous experience in medical terminology, medical billing or related is helpful but not required.
Excellent written and verbal communication skills and phone etiquette skills.
Proven ability to stay organized and multi-task successfully with multiple priorities.
Must be able to read, write, and speak English fluently.
Experience within the medical field is preferred but not required.
Important Details:
Location: Grand Forks, ND
Job Type: Full Time, On Site
Schedule: Monday - Friday 8:30am - 5:00pm
Compensation: $20/hr
What We Offer:
- Health & Wellness Benefits (Health, HSA, Dental, Vision)
- Paid Time Off / PTO
- 401k match up to 4%
- Life Benefits (Life Insurance, )
- Paid Training
- Career Advancement Opportunities
- Referral Incentives
Salary : $20