What are the responsibilities and job description for the Director of Technical Operations position at coreone?
The Director of Technical Operations serves as a cross-divisional technical leader driving operational excellence, training modernization, and capability development across Core One’s Training & Capabilities Division (TCD) and Strategic Services Division (SSD). Reporting directly to the CEO, this position provides both hands-on and strategic support to high-priority programs, ensuring Core One’s technical, instructional, and operational standards remain best-in-class. This role bridges real-world operational experience with technical innovation—leading modernization initiatives, developing next-generation training solutions, and enhancing Core One’s technical credibility across customers, programs, and internal teams.
RESPONSIBILITIES:
- Serve as the primary technical and operational lead supporting a mission critical program.
- Provide direct platform and field support for ongoing operations, ensuring continuity, reliability, and mission success.
- Deliver instructional support during training iterations, aligning with mission and customer requirements.
- Understand and ensure all program deliverables are provided accurately and timely to clients in conjunction with and as required by contractual statements of work.
- Improve customer service and satisfaction across all our programs, by leveraging capabilities throughout the company.
- Supervise and manage Program Directors and Program Managers, including professional development, training, and mentoring.
- Partner with FIJI leadership to evolve training modernization initiatives—integrating emerging technology, digital tools, and instructional design.
- With TCD leadership, lead technical assessments and innovation pilots supporting Core One’s “Training 2.0” modernization roadmap.
- Develop and contribute to Core One’s new Technical Operations Curriculum focused on recent real world lessons learned and experience.
- Co-design and pilot next-generation training concepts bridging IC and SOF communities
- Communicate with the Corporate Support team to ensure adequate resources are provided to programs to meet deliverables on-time.
- Receive and executive high-level recurring and ad hoc tasking on behalf of Executive Team.
- Attend Executive Team meetings to ensure cross-functionality across the company.
- Ensure plans, budgets and project controls are in place for meeting contract deliverables and financial objectives of each program.
- Train and mentor Program Managers for developing key talent, client delivery, business development, meeting program deliverables and financial targets.
- Promote business development objectives across all our programs and ensure cross-functionality with Client Solutions team.
- Manage and oversee new contract start-ups and transitions.
REQUIRED SKILLS:
- 10 years of experience managing programs in Government contracting for IC and/or SOF customers.
- Superior verbal and written communication and interpersonal skills.
- Superior managerial and supervisorial skills.
- Extremely proficient in Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
- Excellent analytical, decision-making, and problem-solving skills.
- Possess organizational skills and attention to detail.
- Bachelor’s degree is required.
- PMP certification
- Active TS/SCI with Poly
About Core One
Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first and is comprised of outstanding professionals from the national security community. Because Core One is committed to seeking top talent, we offer competitive compensation and benefits packages. In addition, Core One is a team-oriented, dynamic and growing company that values exceptional performance.
Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
